Job Description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Spanish - Customer Service Representative (CSR) is crucial as they serve as the primary point of contact for both customers and the company. They will be leading the order-to-cash process, ensuring seamless communication and efficient handling of customer inquiries, orders, and issues.
Job Requirements

• Delivery extraordinary customer experience by providing our customer with world class customer service
• Strong communication skills in Spanish Language (Read and Write) to converse with customers and stake holders.
• Respond promptly to customer inquiries via phone, email.
• Provide detailed information about products, services, and order status.
• Resolve customer complaints and issues efficiently and professionally.
• Process customer orders accurately and efficiently.
• Track order progress and ensure timely delivery.

Skills

• Spanish Proficiency - B2.2/ C1
• Good to have SAP knowledge
• Supply chain, distribution support prior experience / knowledge
• Good communication skills and Customer Service prior experienc

Flexible with Night Shift and Hybrid Model
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Bangalore, KA, IN, 560076
City: Bangalore
State: KA
Country/Region: IN
Travel: None
Requisition ID: 137875
Alternative Locations:
Function: Customer Service

Skills Required