Job Description

1. Guest Experience & Service Quality

Provide professional spa treatments as per company standards. Ensure guest comfort, privacy, and satisfaction throughout the service. Promote and upsell spa treatments and retail products.

KPI:

Guest feedback ? 90%, Repeat guests, Upselling value

2. Hygiene & Cleanliness

Maintain treatment room hygiene and sanitization after every service. Follow all safety, cleanliness, and health SOPs. Ensure spa areas are well-organized and stocked.

KPI:

100% hygiene compliance, Zero guest complaints

3. Revenue & Productivity

Achieve monthly revenue and productivity targets. Maximize treatment room utilization. Support team in achieving overall spa revenue goals.

KPI:

Revenue target achievement %, Room utilization rate

4. Grooming & Professional Conduct

Maintain professional appearance, punctuality, and discipline. Deliver courteous and consistent service to all guests. Exhibit teamwork and a positive attitude.

KPI:

Grooming compliance, Attendance, Manager feedback

5. Training & Reporting

Attend all training sessions and implement new techniques. Maintain treatment logs and product usage records accurately. Assist in inventory management and monthly reporting.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Paid sick time Provident Fund
Work Location: In person