The Spa Therapist is responsible for delivering high-quality spa treatments while ensuring an exceptional guest experience in line with resort standards. The role focuses on wellness service delivery, hygiene compliance, and guest satisfaction.
Key Responsibilities
Perform spa treatments such as massages, body therapies, and wellness services as per SOPs.
Conduct guest consultations to assess needs and recommend suitable treatments.
Ensure treatment rooms are prepared, clean, and sanitised before and after each session.
Maintain high standards of personal grooming, hygiene, and professionalism.
Educate guests on spa services, products, and post-treatment care.
Upsell spa treatments, packages, and products to increase revenue.
Handle guest feedback and resolve concerns politely and effectively.
Follow safety, hygiene, and confidentiality protocols at all times.
Coordinate with spa reception and team members for smooth scheduling.
Monitor product usage and report inventory requirements.
Required Skills & Competencies
Good knowledge of massage techniques and spa therapies.
Ability to work in shifts, including weekends and holidays.
Qualifications
Certification or Diploma in Spa Therapy from a recognised institute.
Prior experience in a resort or hotel spa will be an added advantage.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
Food provided
Life insurance
Paid sick time
Paid time off
Provident Fund
Work Location: In person
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