Job Description

A Spa Manager is responsible for overseeing the daily operations of a spa, ensuring exceptional service, managing staff, and driving revenue growth. They lead a team of spa professionals, manage budgets, develop marketing strategies, and maintain a safe and clean environment for guests and staff.

Key Responsibilities:

Operational Management:

Oversee daily operations, including scheduling, inventory management, and ensuring the spa's cleanliness and safety.

Staff Management:

Hire, train, and motivate spa staff, providing guidance and support to ensure high-quality service delivery.

Financial Management:

Develop and manage the spa's budget, track expenses, and analyze financial performance.

Marketing and Sales:

Create and implement marketing strategies to attract new clients and retain existing ones, focusing on revenue generation.

Guest Relations:

Build and maintain strong relationships with guests, proactively addressing any issues or concerns.

Compliance and Safety:

Ensure compliance with health and safety regulations and maintain a safe environment.

Quality Control:

Monitor and maintain the highest standards of service and cleanliness.

Team Leadership:

Lead and motivate the spa team, fostering a culture of excellence and teamwork.
Skills and Qualifications:

Strong leadership and management skills:

Ability to motivate and guide a team of spa professionals.

Excellent customer service skills:

Ability to handle guest inquiries and complaints effectively.

Financial acumen:

Ability to manage budgets and analyze financial performance.

Marketing and sales experience:

Ability to develop and implement marketing strategies to drive revenue.

Knowledge of spa treatments and services:

Understanding of various spa procedures and techniques.

Communication and interpersonal skills:

Ability to interact effectively with staff and guests.

Organizational and time management skills:

Ability to manage multiple tasks and prioritize effectively.
Job Type: Full-time

Pay: ?16,825.36 - ?22,000.00 per month

Education:

Higher Secondary(12th Pass) (Preferred)
Experience:

spa managing: 2 years (Required)
Language:

Hindi, telugu, english (Required)
Work Location: In person