Oversee day-to-day spa operations, ensure excellent guest experience, manage staff performance, and maintain service quality, hygiene, and revenue targets.
Key Responsibilities:
Supervise spa staff: therapists, front desk, and housekeeping.
Manage daily operations, appointment scheduling, inventory, and service standards.
Ensure top-quality guest experience and resolve customer concerns.
Monitor hygiene, cleanliness, and compliance with spa protocols.
Train, motivate, and evaluate staff performance.
Achieve monthly revenue targets, promote services/products, and control costs.
Handle reporting, cash management, and vendor coordination.
Maintain client records, feedback logs, and safety procedures.
Requirements:
2-5 years of experience as a sales Manager
Strong leadership, communication, and customer-handling skills.
Knowledge of spa therapies, wellness services, and retail.
Good organizational and problem-solving abilities.
Well-groomed and professional demeanor.
Work Details:
10-hour shift
Weekly off on weekdays
Location: MUMBAI
Job Type: Full-time
Pay: ₹25,000.00 - ₹42,164.31 per month
Work Location: In person
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