Job Description

Experience:

3-7 Years (Hotel Spa Experience Preferred)

Role Overview

The Spa Manager is responsible for overall spa operations, staff management, revenue growth, and guest experience. This includes managing therapists, front desk, scheduling, hotel coordination, and ensuring high-quality service standards.

Key Responsibilities

Oversee day-to-day spa operations inside the hotel Manage therapist schedules, front desk, and service flow Drive revenue through packages, memberships, promotions Maintain spa hygiene, ambience, and treatment quality Handle guest complaints, VIP guests, and special requests Coordinate with hotel management for operations & billing Maintain inventory (oils, consumables, linen, retail products) Prepare daily MIS reports, cash handling & forecasting Conduct staff training and performance reviews Ensure compliance with safety, SOPs, and brand standards

Skills & Requirements

Proven spa industry experience with team management Strong understanding of Western spa therapies Excellent communication & customer handling Knowledge of hotel operations preferred Ability to manage revenue, scheduling, and service quality
Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person