Job Description

We are seeking an experienced and dynamic Spa Manager to oversee daily operations, manage staff, drive sales, and ensure client satisfaction. The ideal candidate will have strong leadership qualities, in-depth knowledge of spa operations, and a passion for wellness and customer service.

Key Responsibilities

Manage day-to-day spa operations, ensuring high standards of service and cleanliness Supervise and train staff, including therapists, receptionists, and support staff Monitor bookings, scheduling, and client flow to maximize efficiency Handle client concerns or feedback professionally to maintain high satisfaction levels Drive sales of spa services, memberships, and wellness packages Manage inventory, procure supplies, and maintain vendor relationships Track daily, weekly, and monthly performance metrics and prepare reports Ensure compliance with hygiene, safety, and industry regulations
Candidate Requirements

Minimum 2 years of managerial experience in a spa, wellness center, or hospitality setting Strong leadership, organizational, and team management skills Excellent communication and customer service abilities Knowledge of spa treatments, beauty therapy, and wellness services Experience with appointment scheduling software and POS systems Ability to handle operational challenges and provide quick, effective solutions Preferred qualification: Diploma or certification in spa management or hospitality
What We Offer

Competitive salary based on experience Performance-based incentives Professional work environment and supportive team culture Growth opportunities in the wellness and hospitality industry Staff benefits and discounts on spa services
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person