Job Description

At South Star, we are committed to empowering businesses in the telecom sector by providing comprehensive support and management solutions for their IT infrastructure. Based in Navi Mumbai, we specialize in offering a wide range of services, including application environment support, IT infrastructure environment management, network monitoring, end-user support, and service design & monitoring. Our focus on the telecom sector allows us to deliver exceptional results that are tailored to our unique clients.




We are looking for an experienced Data Entry Operator to join our Client Success team. You must have at least 2 years of experience in utility billing and auditing. This individual will be responsible for managing the process to support our Bruin Utilities Management Platform for Electricity, Natural Gas, Water, Sewer, Steam, Chilled Water, Propane, Heating Fuel Oil, and Trash. Specifically, you will be responsible for setting up new billing clients, entering and reviewing utility consumption data, and auditing the bills. You will assist with customer service and support relating to invoice consumption data inquiries from our clients.

Responsibilities
Gather invoices from vendors by calling and requesting invoices Insert billing data into expense management system Detailed data keyed into the expense management system Make required account level changes within expense management system Download invoices from vendor portals and load into expense management system Keep information confidential
Requirements
2+ years in data entry Utilities or Telecommunications experience a plus Experience with MS Office programs (Excel, Word, and MS Teams) Experience with web portals Ability to stay focused on assigned tasks Great attention to detail Positive can-do attitude High School Diploma or equivalent * BCOM/BA/BCA/BMS graduates preferred