Job Description

Job Category: Procurement
:
Role Purpose
To be responsible for supporting a diverse range of stakeholders, particularly within IHG's Product & Technology organization. Over time, you may also support the needs of our Professional Services, and Marketing & Commercial Services teams. Your expertise in sourcing, contracting, negotiating, and supplier management will be key in delivering outstanding results for IHG. The role will also provide guidance to less experienced team members and help with training on tools and processes.
Key Accountabilities

• Executes on sourcing, contracting and negotiations on assigned low to mid-complexity projects aimed at driving total cost of ownership (TCO), innovation, continuous improvement, and other benefits for IHG.
• Gains skills in using system usage and executes on global sourcing events and other similar initiatives using our processes and technology.
• Works closely with US and UK offices based stakeholders and sourcing teams to understand IT sourcing needs in multiple IT sub-categories, ensuring alignment with stakeholder requirements when leading assigned projects.
• Conducts in-depth benchmarking, using data and analytics to guide decision-making and lead successful negotiations.
• Contributes to creating, implementing and supporting Sourcing Management processes, standard operating processes while guiding and working with cross-functional teams.
• Responds to operational needs like Process Clarification Inquiries, Contract Existence, Verification and Search needs when requested.
• Addresses issues raised by suppliers, stakeholders, and internal teams, escalating challenges to leadership when necessary.
• Adapts quickly to changes within IHG's evolving procurement processes, technology, and operating model.
• Delivers increased value (savings, cost avoidance) and reduces risk, benefiting stakeholders.
• Exceeds expectations on responsiveness, project cycle time and customer satisfaction metrics as Key Performance Indicators.
• Successful training of new team members

IT Categories:

• Experience in Software, Cloud, IT services, outsourcing/offshoring, Hardware, Telecom, and ITES (IT-enabled services and call centers).

Project Teams:

• Collaborates and delivers in matrixed team environments.
• Effective project management and customer-focused, results-oriented mindset.
• Analytical, insight-driven decision-making.
• Comfortable managing ambiguity in a fast-changing environment.

Procurement Function:

• Experience in Source to Contract tools such as ARIBA, Coupa, or GEP
• Strong understanding of category plan implementation and procurement processes.
• Knowledge and experience with negotiating contracts
• Skilled in legal aspects, RFI/P leadership, and procurement technicalities.
• High accountability, ownership, responsiveness, and agility to work fast without sacrificing quality or cost.
• Value-driven with strong negotiation and conflict management skills.
• Inquisitive, passionate about learning.
• Experienced in managing supplier relationships.

Education

• Bachelors or master's degree in IT, finance, Business Administration or in a relevant field or an equivalent combination of education and work-related experience

About Us: At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey

About the Team:
Who we are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance - working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.