Job Description

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Role Purpose

The purpose of this role is to support the buyers with executing end to end event on the System for vendor life cycle management in Wipro

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Do

Execute end to end event creation for a business requirement

+ Assist the buyers in creating an event on Ariba basis the RFI/ RFQ
+ Support in running entire event on Ariba from the time of RFI stage to vendor selection
+ Assist the buyer in constructing an event (what all steps are must require) post understanding of the RFP/ RFQ
+ Design and develop the required templates (ex. RFP, RFQ) on the system to run the vendor selection and identification process smoothly
+ Help buyers in putting any data regarding suppliers/ vendors on the system
+ Support the buyers in creating a new complex process/ event like auction etc on Ariba where the spend value is high

Provide technical Assistance and develop trainings of the system

+ Provide technical assistance required by the buyers with respect to any system functionalities
+ Develop trainings for the buying team to make them aware of the system functionalities & its usage
+ Support sourcing Head in timely review of the buying team with respect to the correct usage of the system and troubleshoot the system as per the requirement
+ Work with sourcing team for designing and developing new functionality or feature required by the buyers on the system
+ Support the vendors for any kind of assistance required with respect to registration to an event on Ariba
+ Help the buyers with facilitation of vendor on boarding in Wipro from a system requirement perspective
+ Responding and timely resolving queries of vendors related to an event
+ Support buyers on any new process introduced/ changes in the existing process related to Ariba system

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Deliver

No. Performance Parameter Measure


1. Process, Productivity & Quality Improvement Modification & transformation of the system

Lowering complexities of the system to reduce TAT of events created


2. VSAT Vendor feedback on system

Supplier query resolution to happen within a 1 day TAT


3. System Training & Audit No. Of trainings attended in a quarter as per training calendar for the year

No. of events published on Ariba

Logbook audit - issues raised & successfully resolved %age

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