Job Description

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
JOB SUMMARY
An exciting opportunity has arisen for a Solution Lead to join a fast-growing team and play a key role in the design, development, and continuous improvement of a cutting-edge cloud-based platform.
Through a joint venture, ID8 is building AI-driven solutions to support Jabil's services division on a dynamic cloud platform. In this role, you will research and develop operational applications that power and enhance ID8's Supply Chain Risk Management solution, the Resilience Hub, supporting its ongoing evolution.
Beyond technical development, you will work closely with customers to understand their challenges and ensure solutions are practical, impactful, and user-focused.
You will also take ownership of new feature development, managing projects end-to-end - from defining requirements and coordinating internal and external stakeholders to overseeing deliverables and ensuring timely execution.
Interviews will be conducted via Microsoft Teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop functional requirements through client interactions and create functional and non-functional requirements specifications, workflows, and user stories.
• Develop and maintain customer applications, demos, and presentations for specific use cases on the company's platform.
• Lead requirements gathering workshops with customers
• Assist leadership and sales teams in understanding and deploying the software solutions with clients, through technical briefings and on-site client meetings
• Assess data security requirements and build necessary security features into the solution architecture

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

• Demonstrates a highly collaborative, service-oriented, team-player mindset
• Strong solutioning skills
• Can thrive working independently in a virtual, global organization
• Professional experience in a similar position and/or relevant responsibilities in the past
• Customer focused
• Customer business understanding & acumen
• Good communication, interpersonal skills (oral & written)
• Good presentation skills
• Strong attention to detail
• Excellent level of English, both written and spoken
• Ability to switch between sales solutioning tasks and project-specific activities
• Ability to document requirements and processes, and be able to present back to a technical team for understanding

Technical Skills

• Database design and modelling
• Business Requirements Gathering
• Business Process Research
• Workflow design

Desirable Technical Skills

• Familiar with JSON (High)
• Familiar with using APIs (Mid)

Education
Graduate Degree (ideally in Computer Science or similar)

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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