Job Description

Job Title: Solution Consultant Specialist

Company Name: Congruent Solutions



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As a Solution Consultant Specialist at Congruent Solutions, you will play a key role in bridging the gap between our clients' needs and the solutions we provide. You will work closely with clients to understand their business processes, identify opportunities for improvement, and design tailored solutions that enhance operational efficiency. Your expertise will help in the implementation and customization of software solutions, ensuring they meet client specifications.



Key Responsibilities:

Collaborate with clients to gather requirements and analyze their business needs. Design and present innovative solution proposals that align with client objectives. Assist in the implementation and configuration of software solutions, ensuring alignment with client workflows. Provide ongoing support and training to clients post-implementation to ensure successful adoption of solutions. Work with cross-functional teams to troubleshoot issues and enhance system performance. Maintain up-to-date knowledge of industry trends and emerging technologies relevant to client solutions. Develop and deliver effective presentations and demonstrations to stakeholders.



Skills and Tools Required:

Strong understanding of software development lifecycle and solution implementation methodologies. Proficiency in requirement gathering, analysis, and documentation. Excellent problem-solving skills with the ability to think critically and creatively. Familiarity with CRM and ERP systems, along with business intelligence tools. Strong communication and interpersonal skills to effectively engage with clients and team members. Experience with project management tools and agile methodologies. Ability to work independently as well as collaboratively in a team environment. Technical proficiency in relevant programming languages and database management as needed. Relevant certifications in solution consulting or related fields are a plus.



Join Congruent Solutions and contribute to our mission of providing exceptional technology solutions that drive business success for our clients. Your expertise will make a meaningful impact in transforming client operations and achieving their business goals.

Mandatory Skills

Solutioning, Customer Engagement, communication skills, Presentation Skills, Interpersonal Skills

Location

Chennai-India

Roles & Responsibilities

About the Role:

As a Solution Consultant Specialist at Congruent Solutions, you will play a crucial role in driving customer success through the implementation and optimization of our solutions. You will engage with clients to understand their needs and provide tailored solutions that enhance their business processes. Your ability to communicate effectively and translate technical concepts into business value will be key to your success.



About the Team:

You will be part of a dynamic team that comprises highly skilled professionals with diverse backgrounds in technology, business analysis, and project management. Collaboration and knowledge sharing are at the core of our team culture, fostering an environment where innovative ideas thrive. The team is committed to continuous learning and professional development.



You are Responsible for:

Identifying client requirements and mapping them to appropriate solutions.

Delivering product demonstrations and presentations that showcase the value of our solutions.

Supporting the sales team in pre-sales activities and providing technical expertise during the sales cycle.

Facilitating workshops and training sessions for clients to maximize their understanding and usage of our products.



To succeed in this role - you should have the following:

A strong background in solution consulting or a related field.

Excellent communication and interpersonal skills to build lasting relationships with clients.

Proficiency in analyzing customer needs and translating them into actionable solutions.

Ability to work collaboratively within a team while also motivating yourself to achieve individual objectives.

Experience

6 to 9 years

Work Centre

Chennai HO

Qualifications

MBA