Job Description

Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team. Build and Configuration: Build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase. Testing Support: Provide support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT). Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration. Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts. Travel: Travel up to 25% may be required to meet with clients and support project implementations. Education: Bachelor's degree or equivalent in Computer Sciences or a related field. o Overall, 3 to 6 yrs years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor). o 3+ years of relevant experience in implementing Workforce Management software or similar domain is desirable. o Experience in implementing WFM modules like Time Keeping and Accruals is a must. o Prior experience in supporting functional testing, integration testing, and UAT. o Thorough understanding of business, process, and technology relating to workforce management. o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base. o Solid interpersonal skills to interface with stakeholders and manage specific tasks to completion with minimal direction. o Ability to multi-task in a fast-paced work environment with competing priorities. o Highly organized and detail oriented with the ability to work independently. o A team player who is focused on providing an exemplary client centric experience. o High Technical aptitude and ability to clearly communicate known issues. If you have the passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!

Skills Required