Job Description

Project Role :

Solution Architect

Project Role Description :

Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.

Must have skills :

AppDynamics Administration

Good to have skills :

NA

Minimum

3

year(s) of experience is required

Educational Qualification :

15 years full time education



Job Overview: We are seeking an experienced AppDynamics Implementation and Support Engineer to join our IT team. The successful candidate will be responsible for the end-to-end implementation, configuration, and ongoing support of the AppDynamics platform within our organization. This role requires deep technical expertise, strong problem-solving skills, and the ability to work effectively with various teams to ensure the performance and reliability of our applications. Key Responsibilities: o AppDynamics Implementation: o Plan, design, and execute the deployment of AppDynamics agents across diverse environments (development, QA, production). o Configure AppDynamics to monitor key application performance metrics, including custom dashboards, alerts, and health rules. o Support and Maintenance: o Provide ongoing support for the AppDynamics platform, ensuring continuous monitoring and optimal performance. o Troubleshoot and resolve issues related to AppDynamics agents, configurations, and data collection. o Perform regular upgrades and maintenance of the AppDynamics platform. o Application and Infrastructure Monitoring - Expertise in monitoring applications and underlying infrastructure o Cloud Platform Knowledge: Understanding of cloud platforms (e.g., AWS, Azure, GCP) and their specific metrics for effective cloud monitoring. o Ability to diagnose and resolve performance issues and conduct thorough RCA. o Customization and Configuration: Proficiency in customizing dashboards, alerts, and reports to meet specific business and technical requirements. o Scripting and Automation: Knowledge of scripting languages (e.g., Python, PowerShell) to automate tasks and enhance monitoring capabilities. o Integration Other Tools with AppDynamics o Security and Compliance Awareness o Performance Monitoring and Optimization: o Monitor application performance in real-time, identifying and diagnosing performance issues and bottlenecks. o Work with development and operations teams to implement performance improvements and optimizations. o Conduct root cause analysis of performance issues and provide actionable recommendations. o Collaboration and Training: o Collaborate with cross-functional teams (development, QA, operations) to integrate AppDynamics into the software development lifecycle. o Train and support team members in the use of AppDynamics for performance monitoring and troubleshooting. o Reporting and Documentation: o Generate and distribute regular reports on application performance and health. o Maintain comprehensive documentation of AppDynamics configurations, monitoring setups, and troubleshooting procedures. o Continuous Improvement: o Stay current with the latest AppDynamics features, best practices, and industry trends. o Proactively suggest enhancements to improve monitoring capabilities and application performance. Qualifications: o Education: o Experience: o Minimum [X] years of experience in application performance monitoring and management, specifically with AppDynamics. o Proven experience in the end-to-end implementation and support of AppDynamics in a complex environment. o Technical Skills: o Strong knowledge of AppDynamics, including installation, configuration, and customization. o Proficiency in Java, .NET, or other relevant programming languages. o Familiarity with web technologies, databases, and cloud environments. o Experience with scripting languages such as Python, Shell, or PowerShell. o Understanding of network protocols and application architectures. o Soft Skills: o Excellent problem-solving and analytical skills. o Strong communication and collaboration skills. o Ability to work independently and manage multiple tasks effectively. o Attention to detail and a proactive approach to identifying and resolving issues. Preferred Qualifications: o AppDynamics certification(s). o Experience with other APM tools like New Relic, Dynatrace, etc. o Knowledge of DevOps practices and tools. o Experience in performance testing and tuning.




15 years full time education