NetCom Learning is a global leader in IT and business training, empowering individuals and organizations to achieve their learning goals. With a worldwide presence and innovative training solutions, we help professionals thrive in today's fast-evolving technology and business landscape.
Role Summary
The Solution Architect - AI Adoption Services will be responsible for designing and driving
enterprise-wide AI adoption programs using Adoptify AI's AdaptOps(TM) methodology. This
role combines business process transformation, AI solution alignment, and user
adoption strategy -- ensuring that organizations move from pilot to scaled AI impact
seamlessly.
The ideal candidate bridges technical understanding and organizational change, guiding
customers through assessing readiness, designing enablement plans, and operationalizing
AI responsibly.
Key Responsibilities
1. AI Adoption & Enablement DesignLead discovery sessions to assess organizational AI readiness (people, process,
platform).Map business use cases to AdaptOps(TM) framework: Assess Train Validate
Scale.Design AI adoption roadmaps covering strategy, governance, training, and rollout.
Develop change-enablement plans integrating learning pathways (NetCom
Learning + AI CERTs).
2. Enterprise Solution MappingCollaborate with client stakeholders and technical SMEs to identify workflow
automation and Copilot integration opportunities.Translate business objectives into scalable adoption blueprints and measurable
ROI outcomes.Align architecture with Microsoft 365, Azure AI, and data governance environments.
3. Governance & Responsible AIEmbed compliance principles (ISO 42001, NIST AI RMF, GDPR, EU AI Act) into
adoption playbooks.Coordinate with internal audit and compliance teams to ensure transparent AI
usage.Document adoption KPIs, risk mitigation steps, and governance dashboards.
4. Cross-Functional CollaborationWork with Delivery, Platform, and Product teams to ensure readiness of tools,
templates, and labs (AI Labs 365).Liaise with marketing and client success teams to capture adoption stories, case
studies, and metrics.Support pre-sales in client discovery and proposal development.
5. Change Management & EvangelismLead stakeholder training, communication, and champion-network building.
Run AI enablement workshops and AdaptOps(TM) bootcamps for functional leaders.
Monitor adoption health through data analytics and feedback loops.
Required Skills & Experience7+ years' experience in enterprise transformation, AI adoption, or digital
enablement consulting.Proven track record designing and executing adoption programs for Microsoft,
Google, or similar AI platforms.Solid understanding of AI governance, compliance, and change-management
frameworks.Exceptional facilitation and communication skills; able to influence CXO-level
clients.Strong analytical mindset -- able to translate adoption data into business insights.
Experience with enterprise environments (M365, Power Platform, Azure,
ServiceNow, Salesforce, etc.).
Preferred QualificationsMicrosoft Certified: AI Business Strategist / Power Platform Solution Architect.
Certification in Prosci Change Management, AI Governance, or ISO 42001
awareness.Background in learning or organizational development is a plus.
Exposure to ISO/IEC 17024 or AI certification programs preferred.
Success Metrics% of client users successfully adopt AI workflows.
% of mapped use cases operationalized within 90 days.
Governance & compliance readiness score.
Client satisfaction (CSAT/NPS) and renewal rate.
EngagementFull-Time | Hybrid Delivery Model
Works closely with: Delivery PMO, AI Labs 365, NetCom Learning, AI CERTs, and
Client Team
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Why Join NetCom Learning?
Career Growth:
Clear paths for advancement and opportunities to develop your skills in sales and leadership.
Earning Potential:
Competitive base salary plus performance-based incentives.
Culture: Join a supportive, inclusive, and collaborative team that celebrates your success.
Development:
Access to abundant training opportunities in AI, soft skills, management & technology to stay ahead in your field.
Work-Life Balance:
Flexible schedules and a focus on employee well-being.
Ready to Take the Next Step?
If you're ready to make a difference and accelerate your career, we'd love to hear from you. Apply now to join our team at NetCom Learning and unleash your potential!
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