Manage incoming leads via phone, WhatsApp, CRM
Understand customer electricity usage & requirements
Explain solar benefits, ROI, system components, and subsidy
Provide quotations, negotiate, and close deals
Maintain consistent follow-ups to ensure conversion
PM SuryaGhar Scheme (Mandatory)
Register customer applications on PM SuryaGhar Portal
Guide customers through subsidy documentation & portal process
Coordinate required documents with customers and internal teams
Ensure error-free data submission and compliance
Coordination & Documentation
Prepare proposals and coordinate with design/technical team
Update CRM regularly with lead status
Ensure smooth handover of sold projects to operations
Customer Relationship Management
Answer queries related to solar, subsidy, and installation
Maintain professional communication and long-term customer trust