SOLAR CONNECT is a leading renewable energy EPC company specializing in rooftop, commercial, and industrial solar installations. With 750+ customers and 4MW+ installations across South India, we are committed to delivering efficient clean energy solutions backed by exceptional service.
Role Overview:
We are looking for a
Solar Operations & Service Coordinator
to oversee daily monitoring of our installed solar power systems, ensure optimal performance, manage after-sales service requests, and coordinate preventive maintenance & AMC schedules. The role demands technical awareness, strong customer service skills, and proactive coordination to maintain customer satisfaction and system efficiency.
Key Responsibilities:
Monitor daily power generation and performance of solar power systems via remote monitoring platforms and field updates.
Identify performance deviations or faults and escalate to service teams promptly.
Maintain AMC (Annual Maintenance Contract) service schedules and ensure timely execution.
Coordinate with service engineers and vendors for preventive and corrective maintenance.
Log and track all service requests, ensuring timely closure and customer feedback collection.
Generate daily, weekly, and monthly performance and service reports.
Maintain accurate records of service history, warranty claims, and spare parts usage.
Communicate proactively with customers regarding service schedules, updates, and completion.
Support after-sales engagement to ensure customer satisfaction and retention.
Key Skills & Qualifications:
Diploma / B.Tech in Electrical, Electronics, or Renewable Energy (preferred).
1-3 years of experience in solar power system monitoring, service coordination, or related field.
Familiarity with solar inverters, monitoring portals, and basic fault diagnostics.
Strong organizational and communication skills.
Proficiency in MS Excel / Google Sheets; familiarity with CRM or service management tools is a plus.
Customer-focused mindset with the ability to handle multiple tasks efficiently.
What We Offer:
Competitive salary and performance incentives.
Opportunity to work with a growing renewable energy leader.
Exposure to advanced solar technologies and monitoring platforms.
Supportive work culture with career growth opportunities.
How to Apply:
Submit your CV with the subject
"Application - Solar Operations & Service Coordinator"
to
connect@solarconnect.co.in
or apply via Indeed.
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?24,906.24 per month
Work Location: In person
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