Job Description

About us


In the year 2016, we started out as a small team of 5 members incubated from PSG STEP to shape the future of learning and assessment. We are now a growing Enterprise EdTech start up of 170+ passionate NEOs based out of Coimbatore offering 5 products to universities, corporates and students across India, setting benchmarks in the learning and assessment process. Our recent achievement includes the Rising Start Up award received from our Honourable Union Finance Minister, Smt. Nirmala Sitharaman organised by the Start Up Academy.
Our community is known for its futuristic vision, quality of work, steadfast loyalty and unwavering commitment. If you are looking for a place to leave an impact, start your journey with iamneo.


Job role:
We are looking for Software Development Training Delivery Manager, who can plan and deliver training programs to cover both current and future needs of our corporate clients.


Responsibilities:

• Manage training process - virtual training & on-premise training.
• Build session plans: number of sessions, targets for venues, services required by the delivery execution teams, etc.
• Conduct induction & on-boarding of all training programs.
• Have to take care of end-to-end training and scheduling of the sessions. This includes preparation of training plan, adding the courses, creating the classes, and uploading the content.
• Finalise on the technical content & assessment plans.
• Schedule training timetable for each cohort.
• Map trainers, confirm the program schedule to trainers and complete the on-boarding activities.
• Set review mechanism, define impact goals and feedback plan.
• Measure defined vs actuals and work on improvements and best practices.
• Engagement/Disengagement based on performance.
• Handle exceptions during the program.
• Manage and resolve queries related to content received from clients.
• Add/Update process document whenever there is a change in process.
• Perform regular quality check for all the task which helps to reduce minor/major human errors.
• Help in expediting the on-boarding and training of SMEs & Trainers.
• Manage weekly/monthly availability metrics of the trainer.
• Coordinate with Internal teams - Sales/Admin/Finance/HR on need basis.
• MIS reports of weekly/monthly activities.
• Support the cross functional teams across the range of venues in the design and delivery of learning and development activities for major events.

Requirements:

• Strong experience in handling Technical Training team.
• Ability to understand the clients requirement and allocate based on technical skillset (Java, Javascript, C, C++, Angular, React.js, Full stack, etc.,) of the trainer.
• Excellent is understanding the requirements of clients, plan and execute based on the availability of the resources.
• Ability to understand and develop content, test scripts, practise exercises based on trending scenarios.
• Excellent communication and facilitation skills.
• Excellent skills to ensure seamless training delivery across all sessions.
• Strong project management skills with an ability to prioritise tasks and work well under pressure.
• Ability to analyse the activity for problem solving and management reporting.
• Attention to detail and ability to undertake root cause analysis.
• Demonstrable understanding of operational risk management controls.
• Strong interpersonal skills, with the ability to influence stakeholders.
• Ability to take ownership and bias for execution of training programs as per the client requirements.
• Ability to build positive working relationships with people across the business.

Perks:

• Flexible work timings and no leave policy - We don\'t go behind timelines, we work for better product at flexible working hours.
• No hierarchy - Everyone has open access to anyone in the team.
• Medical insurance - We got you covered. We provide insurance for you and your family members.
• 5 days a week - Take time off to revitalise.

Experience Level:
Senior Level - 10+ Yrs

Compensation Details:
15-25L per annum