Geotrackers, are pioneers in the Fleet Telematics industry, providing top-notch GPS devices & solutions to Logistic firms. We are seeking a Dynamic & Tech-Savy person for the role of Software Trainer / Customer Success AssociateLocation: New Friends Colony, New DelhiJob descriptionDrive the knowledge center of the organizationHelp the users maximize value from the Geotrackers Telematics PlatformCreation of Technical Documents - Quick GuidesDeep Technical ChampionWhite Papers - Case Studies, Blogs, TestimonialsTraining - Internal and ExternalSolution Consultant - Feature Uptake CatalystProduct Feedback Documentation and Product Feature ManagementCompetitor Analysis / BenchmarkingIdentify key process parameters for different industriesMap improvement in key process parameters attributable to use of GeotrackersDrive generation of detailed & crisp insights based on user behavior, market trends and macro environment (competitors / complements / substitutes)Assist sales team in pre-sales and post sales product demo, training, consultations.Desired Candidate ProfileB. Tech or Diploma in CSStrong technical understandingHigh level of comfort with learning new software and technologiesExcellent skills in MS Excel - Sort, Filter, V-Lookup, H-Lookup, Pivot Tables, Page Set-Up etcEffective communication & interpersonal skillsGoods skills in written & spoken English.Good presentation skills. Able to present confidently to large groups of people.Ability to take queries and respond confidentlyAbility to talk & resolve mattersDisciplined work habitsOpen to travel
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