Job Description

Software Integration Engineer (Engineer I, Software Quality Assurance Testing)

General Information

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City

Kochi

State/Province

Kerala

Country

India

Department

Design & Development Engineering

Date

Friday, July 7, 2023

Working time

Full-time

Ref#

20030441

Job Level

Individual Contributor

Job Type

Experienced

Job Field

Design & Development Engineering

Seniority Level

Associate

Description & Requirement

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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we\'ve expanded into software and services to sustainably power today\'s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our

Designation: Software Integration Engineer

Location: Kochi, India

Experience: 4-8 Years

Qualification: B. Tech /MCA /BCA

Timings: 1 PM to 10 PM(IST)

Technical Skills:

• Agile, Scrum, Troubleshooting, Debug, Teamwork Experience.
• 4-8 Years hands on Quality Assurance, Software Test experience with multi-tenant global web-based applications

4-8 Years experience with a Test Automation framework is a plus.

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Skills / Knowledge-

Job Duties-

Requires strong technical capability and interpersonal skills with ability to adapt to the audience: developers, technical team, business team, field support, and customers.

Ability to grasp technical concepts at both a high and detailed level. To conceptualize issues or approach when processing new information or troubleshooting

Ability to lead and coordinate complex topics and deliverables across many functional areas.

Ability to multitask and shift focus across multiple projects with changing deadlines and priorities.

Working knowledge of configuration for mobile devices (iOS, Android), networks, cloud environments, web servers, protocol (SNMP, HTTPS), latest Windows OS\'s, API\'s, integration with backend systems.
Technical Resource:

• Comprehend and communicate solution workflows and interactions with integrated systems (including 3rd party software)
• Comprehend roadmap and trends of project by working closely with architects, development, and business/programs teams.
• Maintain a system focus with awareness to the customer requirements and environment.

Validation / QA:

Translate Solution Goals and Specifications into System Validation Requirements. Develop end-to-end solution workflows test cases based on software and solution goals. Contribute to failure mode analysis activities.

Support Test Lead and Test Teams as SME to enable better technical understanding.

Final approval and handoff of software and documentation to delivery team.

Software Support:

Support early customer engagement activities such as deliver demos, validation, and delivery of pre-launch software; develop installation instructions, configuration, and troubleshooting.

Triaging and working problems through to resolution; identifying a problem\'s impact and all possible workarounds.

Provide Customer Support by developing and delivering support team training. Monitor and respond to online customer support forums and be a resource for escalations.

Documentation:

Supervision/Freedom To Act-

Work with documentation Team to design and author customer documentation. Customer-facing documentation may include Install, Configuration, or Troubleshooting Guide; Customer Expectation Document and Software/Network Security Document.

Produce professional-service guides such as site-prep configuration document or advanced analyst guide.

Project Coordination or key solution deliverables to program team or TPM.

Input to schedules, strategies and plans for Test, Support, Documentation, Training, Deployment, Demo and Training.

Supervision/Freedom To Act-

• Position requires self-directed individuals who take initiative with minimal level of direction.
• Individual who is confident with their knowledge and comfortable to make decisions and take risks as appropriate per the direction and pace of the project.

Experience & Education-

Bachelor\'s degree in computer science or related field (B. Tech/MCA/BCA)

4-8 Years hands on Quality Assurance, Software Test experience with multi-tenant global web-based applications

4-8 Years experience with a Test Automation framework is a plus.

Microsoft Azure experience is a plus.

Teamwork Experience

Excellent Verbal Communication skills

Preferably Agile Software Development Process experience

Software Debug and Troubleshooting

Experience working with Microsoft change tracking tools like DevOps strongly desired.

Leadership experience desired

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

\xc2\xa9 2020 Xerox Corporation. All rights reserved. Xerox\xc2\xae and Xerox and Design\xc2\xae are trademarks of Xerox Corporation in the United States and/or other countries.

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to talentacquisitionsupport@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

\xc2\xa9 2023 Xerox Corporation. All rights reserved. Xerox\xc2\xae and Xerox and Design\xc2\xae are trademarks of Xerox Corporation in the United States and/or other countries.

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