Job Description

Experience

: 1 To 2 year

Key Responsibilities

Implement and configure software solutions based on client requirements Work closely with clients to understand business processes and map them with software capabilities Conduct user training and provide post-implementation support Resolve implementation-related issues and escalate when necessary Collaborate with development and QA teams to address software gaps or enhancements Prepare implementation documentation, training manuals, and system configuration guides Ensure timely completion of project milestones and delivery schedules Maintain strong customer relationships and ensure high client satisfaction Participate in solution testing and UAT before live deployment

Required Skills & Qualifications

Good knowledge of

software implementation processes

,

system configuration

, and

troubleshooting

Basic understanding of databases (SQL queries preferred) Familiarity with ERP/CRM or similar enterprise software systems Strong analytical and problem-solving skills Excellent communication & client-interaction abilities Ability to handle multiple projects and prioritize tasks efficiently

Preferred Skills (Good to Have)

Experience in

ERP

,

HRMS

,

POS

,

Accounting

, or

Industry-specific software

Technical skills such as Excel automation, API understanding, or networking basics Knowledge of project management methodologies (Agile/Scrum)

Soft Skills

Customer-focused with strong relationship-building skills Team player with proactive and positive work attitude Good presentation and training skills
Job Type: Full-time

Pay: ?25,000.00 - ?50,000.00 per month

Work Location: In person