Job Description

Why this job matters
In the role of Cloud Engineering Specialist, your contributions carry profound significance within our organisation. As the guardian of reliability and performance, you ensure the seamless operation of AEM Cloud Service, AWS infrastructure, and associated technologies, delivering consistently high-quality services to our customers. Your expertise in security practices fortifies our systems, safeguarding sensitive data in an era of escalating cyber threats.
You foster innovation and scalability, enabling the introduction of new products and services backed by rock-solid infrastructure. Your commitment to enhancing user experiences, streamlining operations through automation, and empowering data-driven decisions is pivotal to our success. You orchestrate swift incident responses, minimise downtime, and preserve our reputation for unwavering reliability.
Your collaboration, documentation, and adaptability in a swiftly evolving tech landscape strengthen our organisation's resilience and drive. By covering this role, you supporter of our mission of delivering unparalleled products and services to our precious customers. Join us and make a significant impact in the world of Cloud Engineering
You will help enable the seamless rollout and integration of the Design system across all BT brand digital products, collaborating closely with individual Engineering Squad Leads to assist in their rollout, minimising breaking changes and maximising overall adoption across BT Business.
What you'll be doing

• Design, implement, and maintain AEM Cloud Service and AEM AMS infrastructure, configuring AEM Author, Publish, Dispatcher, CRX, and integrating with AEM REST API, Content Sync, and AMS AEM servers.
• Implement and manage AEM Cloud Service repositories, pipelines, ACLs, and user management using Adobe Cloud Console and AIO.
• Configure and maintain Apache SOLR and Apache Zookeeper for optimal search functionality.
• Utilize Apache Nutch Crawler for web content indexing and management.
• Employ Vault (HashiCorp Vault) as a secrets management solution to ensure secure access to sensitive data.
• Deploy and manage AWS services including VPC, IAM, EC2, ECS, Fargate, CloudFormation, Lambda, API Gateway, S3, DynamoDB, Route 53, Certificate Management, and more.
• Set up and manage event-driven architecture using AWS EventBridge, SNS, and SQS.
• Implement security best practices with AWS Security Hub, GuardDuty, and Trusted Advisor.
• Configure networking components such as routing, firewalls, subnets, MTLS, and SSL certificates.
• Collaborate with development teams to establish CI/CD pipelines using Jenkins, Nexus, SonarQube, Sonar Scanner, Maven, NPM, ESLint, and StyleLint.
• Implement infrastructure-as-code (IaC) using Terraform/Pulumi for automating AWS resource provisioning.
• Develop BASH scripts for automation and system administration tasks.
• Manage Docker and Kubernetes for containerization and orchestration of applications.
• Set up and maintain VPNs using SSH tunnelling for secure remote access.
• Configure and manage monitoring and alerting solutions using Grafana, Prometheus, New Relic, and Dynatrace.
• Implement incident response processes and on-call rotations using PagerDuty.
• Collaborate with cross-functional teams on task planning, management, and documentation using Jira and Confluence.
• Familiarity with Cucumber for testing scenarios.
• Utilize GitLab for source code management and version control.
• Provide Unix system administration for DEB and RPM based distributions.

The skills you'll need

• Technical Proficiency in AEM Cloud, AWS, Grafana, New Relic, PagerDuty, Dynatrace, and security practices.
• Security Expertise for implementing robust security measures.
• Infrastructure Automation using Terraform, BASH scripting, Groovy, and other automation tools.
• Cloud Management with deep knowledge of AWS services, including VPC, IAM, EC2, ECS, CloudFormation, and more.
• Monitoring and Alerting proficiency with Grafana, Prometheus, New Relic, and Dynatrace.
• Incident Response management using PagerDuty and on-call rotations.
• CI/CD and DevOps Practices familiarity with Jenkins, Nexus, SonarQube, GitLab, and related tools.
• Containerisation and Orchestration experience with Docker, Docker Compose, and Kubernetes.
• Networking expertise in routing, firewalls, subnets, and SSL configuration.
• Documentation and Collaboration skills using Confluence, Jira, and effective communication.
• Testing Tools familiarity with Gatling and Cucumber.
• Versatile Scripting Languages like Python 3, Groovy (for Jenkins DSL), and BASH.
• Technological Adaptability to keep pace with emerging technologies and tools.

Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.
About us
BT Group was the world's first telco and our heritage in the sector is unrivalled. As home to several of the UK's most recognised and cherished brands - BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.
Over the next two years, we will complete the UK's largest and most successful digital infrastructure project - connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.
While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK's best telco, reimagining the customer experience and relationship with one of this country's biggest infrastructure companies.
Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.
A FEW POINTS TO NOTE:
Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
DON'T MEET EVERY SINGLE REQUIREMENT?
Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the , please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Skills Required