Job Description

This is a newly created critical role within Cigna's Finance Information Technology team and requires a highly skilled, organized and detail-oriented communicator and facilitator. You will play a central role in the team's success by ensuring the smooth delivery and operation of critical investment management systems. Additionally, you will contribute to the technology landscape and drive the successful delivery of critical software initiatives. You will be both a member of the Finance IT team, supporting the Corporate Owned Life Insurance (COLI) and Settlement Annuities (SAN) teams and an independent contributor, acting in a wide variety of capacities to support team and business stakeholders.

Responsibilities

Foster a collaborative and high-performing environment. Willingness to dive into unfamiliar subject matter to the degree necessary to provide meaningful insights. Write clear, efficient, and well-documented code, adhering to best practices and coding standards. Stay current with the latest technologies and trends in software development Collaborate with engineers and business resources to drive change. Create key documents and scribe all important details. Ask questions to elicit the information that you need. Share ideas and participate with the team to continuously improve processes and procedures. Host and facilitate meetings with team and business stakeholders to translate their needs into technical requirements for development and support. Provide demos and support to business partners when requested. Create automated pipelines to reduce errors in business processes Craft and publish release notes to the business community. Craft and publish notifications to the business community to inform of Finance IT issues. Learn the COLI and SAN Business groups and their members and what they generally do to best support their day-to-day duties and application usage. Support, as required, any issues with the running of existing systems (Production Support) including abend resolution, data issues, scheduling, and other issues that may arise. Gain access and immerse yourself in 20+ web and windows applications. Aspire to become a subject matter expert over time to enable assisting business with questions and to understand their concerns. Document system processes, procedures, and knowledge for future reference and training purposes. We are currently building out a Confluence site to describe all COLI & SAN applications with architecture diagrams, access information, helpful tips for use etc. You will help to build this out. Port information from legacy documentation sources to the new Confluence site. Collaborate with other technology teams to ensure seamless integration and operation of systems. Engage Architects and Developers as required to resolve time critical issues with existing systems Production Support - including abends, data issues, scheduling, and other issues that may arise.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.