Job Description

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Job Category

Products and Technology

Job Details

Lead Systems Engineer - Finance Ops WD Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Equality is a core value at Salesforce. We strive to build a workplace that reflects society and where everyone feels seen, valued, heard, and empowered to create the best work of their careers. Learn more about our commitment to Equality at https://www.salesforce.com/company/equality/ . Join us!
Description: Have you perfected the balance between creativity and technology? Do you want to be part of a company that is changing the way software is developed and used? The BT Systems Engineer is responsible for line of business support on complex Enterprise Application implementations. The Systems Engineer will be the primary technical and process expert in their service area and will work in collaboration with developers, business stakeholders, and other technology teams that impact their end to end business process area of expertise. Daily activities will include, but are not limited to, resolving technical and functional support issues, performing trend analysis and identifying enhancements to reduce recurring requests. The successful candidate must be agile and able to juggle multiple priorities.
Responsibilities:

• Lead multiple functional areas with ease from business partner conversations, execution within the team and cross functional engagement within the IT organization.
• Serve as a technical lead and mentor for other Salesforce technical team members
• Perform tasks related to the day-to-day operations of several large Finance implementations at Salesforce including various integrations with other Enterprise applications
• You must have a solid foundation in any one of the programming languages and demonstrate writing efficient and scalable code.
• You will be responsible for debugging complex code, reviewing technical design, designing monitoring systems, designing automation tools
• You must provide expertise on the system governance, API's, profiles and security model
• Ability to understand complex applications end to end and guide the team towards resolving critical issues.
• Drive Incident and problem management for the respective area
• Collaborate with the development scrum teams and other interconnected IT groups to optimize the end-to-end process including monitoring, deployment and maintenance
• Implement monitoring services to proactively identify issues

• Manages tasks and projects in a fast-paced environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution
• Maintains updated system documentation and Salesforce policies/procedures
• Actively transfers knowledge throughout organization and mentors junior staff and new hires
• Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls
  

Required Skills:

• 11+ years experience of development and support of Financial applications, handling all aspects including, case management and platform maintenance
• Bachelor's Degree in Computer Science or other related technical field or relevant work experience
• Core Workday Finance Consultant with hands-on experience in any two modules – AP/AR/Cash/GL
• Good understanding of Accounting, Chart of accounts, Ledgers, and Sub-Ledgers with knowledge in Financials – P2P/O2C/R2R
• Hands-On experience on Report writer/calc field, EIB, Workday Studio.
• Good understanding of financial reporting and analysis
• Hands-On experience on Auditing and controls, Global close and consolidation is a plus.
• Demonstrated ability to drive Incident and problem management related activities.
• Demonstrated ability to manage overall business initiative or several components of large, complex projects with direct experience in Agile and Scrum.
• Demonstrated experience around best practices regarding Application implementations, including design patterns, release management, deployment strategies, and testing best practices
• Service-oriented attitude and customer focus with keen eye towards various trends in application support and platform administration and look for process improvements and automations to offset manual work.
• Ability to lead a group of specialists and be a SPOC (Single point of contact) managing several competing priorities.
• Must be a self-starter and Salesforce enthusiast who thrives on working in fast-paced environment
• Familiarity with SOX protocols, Change Management and Release Management principles and processes

Desired Skills (Nice to have):

• Experience working with other ERP suites; Oracle EBS R12 Financials or Coupa.
• Experience with ASC606 revenue accounting standards.
• Experience with Tax calculation engines, Sabrix, Vertex etc.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org . Salesforce welcomes all.