Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps.
These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways.
Primary Responsibilities:

• Working with the rest of the team to deploy, maintain, and run a highly available, multi-tenant distributed system
• Automating both the infrastructure creation and the application deployment to that environment
• Supporting Linux systems internals and administration
• Build and maintain different Flavors of Kubernetes clusters on-prem and public cloud
• Support application teams to address the issues faced
• Update, enhance, create new tools using Python or Golang programming languages
• Using modern AI tools and agents to create new tools to enhance our products and services
• Analyzes and investigates
• Provides explanations and interpretations within area of expertise
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Eligibility
To apply to an internal job, employees must meet the following criteria:

• SG 26 & SG 27 can apply

• SG 26 will move to SG 27
• SG 27 will move laterally
• Performance rating in the last common review cycle of "Meets Expectations" or higher.
• Not be on any active CAP (Corrective Action Plan) or active disciplinary action.
• Time in Role Guidelines

• Should have been in your current position for a minimum of 12 months, if you have not met the recommended minimum time in role, discuss your career interest with your manager and gain alignment prior to applying. And share the alignment email with respective recruiter while applying

Required Qualifications:

• Full time graduation degree
• Experience or understanding in life cycle management of Linux servers which includes Server provisioning, Build, Kick start, decommission and configuring servers using Configuration management tools like (ansible or Chef or Terraform)
• Experience in supporting On-call and addressing war rooms, P1 and P2 tickets
• Working experience on applying SRE concepts
• Working experience with the use of AI tools and agents
• Experience with scaling, monitoring, and troubleshooting actively running systems
• Understand DevOps model (end to end) and experience in automating the software dev or test or deployment lifecycle with continuous integration and continuous deployment
• Working knowledge of managing different Flavors of Kubernetes clusters on-prem and Public Clouds (AWS, AZURE and GCP)
• Expert in working with Docker and Kubernetes
• Expert in tools such as Monit, ELK, Splunk, Prometheus, Grafana etc.
• Expert in scripting tools like shell scripting
• Expertise in leveraging Open Source Software technologies to solve business problems
• Proficient in using Python or Golang
• Proven skills to recommend solutions to host an application or designing the application hosting strategy
• Proven development skill to auto heal of system alerts
• Demonstrated ability in addressing different customers on email or chat-ops and one on one meetings or calls with customers
• Proven solid cross-organizational collaboration skills
• Proven solid hands-on Experience with DevOps tool chains and practices

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Skills Required