Job Description

Meet Our Team:

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Customer Decision Hub (CDH) is responsible for personalizing billions of customer interactions in real time for the largest organizations in the world. CDH is built on Pega Platform technology to provides an "always on" brain seamless integrating AI and business rules across all your channels. The CDH team builds and enhances this enterprise software solution for our clients. We are distributed around the world, with a large presence in India, the Netherlands, and the US.

Picture Yourself at Pega:

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As a Software Engineer in the product, you'll contribute to adding/enhancing features to CDH application through PRPC that exposes for sound technical understanding along with excellent domain exposure. Role would also call for customer exposure in terms of resolution to customer issues, remaining attentive and empathetic to customer experiences and helping to resolve them with the best possible ways. Role would call for achieving high quality deliverables, and thereby maintaining high level of application quality score. Pega is staying on the cutting edge of technology, this is your chance to get your hands on working on leading technologies to solve interesting problems.

What You'll Do at Pega:

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You will be working as part of collaborative team, surrounded by passionate, fun loving, talented engineers who work to deliver high quality features with very high efficiency. Be part of a dynamic and a fast-growing team delivering strategically important solutions for world class customers. Active participation in design and development of technical and functional requirements of features in Customer Decision Hub Product Owning up and delivering on the committed development activities as per defined best practices without schedule variance and exhibiting the characteristics of understanding the customer needs instead of settling down for the documented requirements Staying on or ahead of schedule in assigned tasks and providing regular updates to leads on the project progress and outstanding work/issues. Actively participating in the Scrum processes used to develop solutions - providing continuous feedback and implement changes to our development processes Actively contributing to innovations (finding solutions to the challenges in application development)

Who You Are:

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You are an experienced technical professional with a strong commitment to customer success without compromising integrity. You are a problem-solver who thrives in a collaborative team environment who wants to focus on building, maintaining, and supporting next-generation solutions.

What You've Accomplished:

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Bachelor's /master's degree or equivalent 2 to 3.6 years' hands-on experience with at least one object-oriented language and real-world project delivery (e.g., Java or Python with OOP principles). Strong logical and analytical skills, ability to understand requirements deeply and craft efficiency, maintainable solutions. Willingness to quickly learn the Pega Platform and Customer Decision Hub, curiosity to master decisioning concepts. Solid foundation in data structures, algorithms, and relational data access (SQL), familiarity with caching and pagination patterns. Clear communication and collaboration skills in Agile/Scrum environments. Familiarity with Git, code reviews, and CI/CD practices, ability to write unit/integration tests.

Pega Offers You:

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A rapidly growing yet well-established business Flexible work mode: hybrid 3 days from the office. Location Raheja Mind Space Hyderabad. The world's most innovative organizations as reference-able clients Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay + bonus incentive Employee equity in the company


#Li-CK

AI in Action -

Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.

Culture -

At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.



We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.



As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Export Compliance -

For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.

Accommodations -

If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.