Job Description

About Chubb



Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.



About Chubb India



At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow



With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape.



We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning.



Position Details



Key Objective



We are looking for a Support Engineer with strong experience in supporting applications. We offer an attractive and dynamic international working environment with opportunities for travel and professional development, reflecting our conviction that people are our most important asset.


Our support engineers manage the next-generation technologies that change how billions of users connect, explore, and interact with insurance companies. Our products need to handle information on a massive scale.


We're looking for engineers who bring the best ideas from all areas, including application management, application sustenance needs, Application monitoring, application deployment needs, oversee application deployments, application support, the list goes on and is growing every day.


We need our engineers to be versatile, display leadership qualities and be enthusiastic to tackle problems and requests across from applications to the underlying infrastructure on which applications are running.


Major Duties and Responsibilities


Application support ( Incident Triage, RCA, and Fix Code/Config/ Data/ Emergency fixes) Deployment needs ( Change management coordination/ Release certification) Standardize/Optimize: Support needs (KB articles), Alert Reduction, Automations Infrastructure support ( Changes and followups with relevant teams) Performance tuning , Security Vulnerability changes Participate in Life Cycle Management of support. Monitor and enforce proactive assessments for application asserts Extend support with the Infrastructure and DevOps team on monitoring and alerts refinements Learning curve on application technology stack Provide fucntional guidance and support various stakeholders Regulatory / Compliance / Audit support Defects/System Bug < 40 hours of development Work indipendently with minimal support Follow-up on Problems related to infrastructure/Network/ Vendor issues
Technical Skills (preferred)

Cloud Technologies

Azure, Azure Kubernets Service , App services

Application Technologies

Full Stack .NET , Angular

, JavaScript, jQuery, HTML5, CSS

Databases

Mongo DB, Cosmos, Blob Storage, Azure Table Storage, Redis Cache, SQL,

Tools

Visual Studio Code, Browser developer tools, Service Now, Postman

Version Control Tools

GitHub

Build and Deployment Tools

Jenkins, JIRA, Swagger, Docker, Kubernetes, Apache Httpd

Monitoring Tools

Azure Appinsights, Kibana, OpenSearch

Good to Have

Support Experience, ITSM/ITIL, SRE, Azure Fundamentals , Service now


Experience


3 - 6 years' experience in support which involved shift working hours Willing to work in shifts Excellent Experience working with best support practices Proven track record in adhering to SLA's for support tickets Experience in supporting Azure, docker, and Kubernetes activities is a must. Exposure in Continuous Development and Continuous Integration DevOps methodologies and processes Experience in supporting InsureTech applications is a big plus Proven experience in collaborating and working in small teams or projects Fluent in English both written and spoken Outstanding communication and presentation abilities Ability to work autonomously, well organised Pragmatic and open-minded Passionate about learning new technologies and concepts Strong experience with matrix organization and business projects multi-disciplinary teams International exposure and multi-cultural experience
Qualifications


B.Tech/BE/MCA/M.Tech degree in Computer Science, similar technical field of study or equivalent practical experience. Software support experience in one or more general purpose programming languages. Infrastructure support experience on Docker and Container Environments.
Working proficiency and communication skills in verbal and written English.



Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.


Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, colour, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran, or marital status, or any other characteristic protected by law.


For additional information about Chubb or its services, please visit our website .



Why Chubb?



Join Chubb to be part of a leading global insurance company!


Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results.



Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment
Employee Benefits



Our company offers a comprehensive benefits package designed to support our employees' health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career


advancement programs, while fostering a supportive and inclusive work environment. Our benefits include:



Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees' well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits.
Application Process



Our recruitment process is designed to be transparent, and inclusive.


Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership.
Join Us



With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India's journey.


Apply Now: Chubb External Careers



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