Job Description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.


We are looking for a

Quadient Specialist

to join our team and contribute to designing and maintaining customer communication management (CCM) processes using Quadient solutions. In this role, you will use tools like Quadient Inspire to assist in building document workflows, developing templates, and supporting multichannel communication based on business requirements.


As a Quadient Specialist, you will focus on creating templates, supporting communication workflows, and configuring solutions to align with key business needs. This role requires technical skills, a detail-oriented mindset, and collaboration with a variety of teams.

Responsibilities

Develop and modify templates and simple workflows using Quadient Inspire tools (Designer, Content Manager, Interactive) Support the automation of customer communication processes across multiple channels (print, email, SMS, and web) Work with stakeholders to understand business requirements and support the creation of templates and workflows Assist in integrating basic Quadient solutions with enterprise systems (e.g., CRM, ERP) using APIs Test and troubleshoot templates and workflows to meet business and compliance requirements

Requirements

2-5 years of general IT experience 3+ years of experience as a Quadient Developer Hands-on experience with Quadient Inspire tools (e.g., Designer, Scaler, Content Manager) Experience with template creation and basic multichannel output (PDF, email, print) Basic understanding of scripting languages such as JavaScript, Python, VBScript, or similar Understanding of XML, JSON, and familiarity with working with relational databases (SQL) Basic knowledge of REST/SOAP APIs for integrating Quadient with business systems Ability to interpret business requirements to support CCM process updates Effective communication skills for collaborating with business analysts, developers, and stakeholders English language proficiency at an Upper-Intermediate level (B2) or higher

Nice to have

Familiarity with Inspire Academy certifications Prior experience with customer communication management (CCM) platforms Knowledge of related tools (e.g., Adobe Experience Manager, Camunda, or Bizagi) Experience with integrating Quadient into robotic process automation (RPA) tools

We offer

Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: + Health benefits
+ Retirement benefits
+ Paid time off
+ Flexible benefits
* Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)