Company overview:TraceLink's software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.Position OverviewYou will be responsible for resolving and correcting the Tracelink product. You will also be responsible for creating patches to resolve customer issues for TraceLink products.ResponsibilitiesDesign, implement, and maintain high availability solutions.Contribute to the continual improvement of our Architecture.Analyze and resolve customer reported problems escalated to engineering for detailed analysisCreate patches to resolve customer reported problemsWork with QA team to fix and verify defects as part of the TL patch and road map releasesAdhere to TL documented software dev life cycle methodologyCollaborate w/ the rest of the Engineering teamWork with customer supportRequired Skills and Qualifications2-5 years software development experienceBachelor's Degree in a related fieldExperience in software development using JavaExperience in developing web-services and web-based APIsExperience with software development best practices including version control, defect tracking, and unit testingAbility to communicate effectively and clearly, and collaborate with other disciplinesPassion for learningExcellent diagnostics skillsPreferred Skills and QualificationsExperience in building cloud-based applications on platforms such as Amazon Web ServicesExperience in Scala software developmentExperience with the pharmaceutical industryExperience with Agile methodologiesPlease see the for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact .
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