Job Description

Software Engineer designs, develops, tests, and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. The Senior Professional Services Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.

As a Software Engineer, a Typical Day Might Include the Following:

• Work as a member of an agile team to enhance and improve software.
• Design and present projects to improve the current process and overall platform.
• Code and test projects.
• Create automation to ensure quality.
• Deliver high-quality, sustainable, maintainable code.
• Manage time effectively working on one or more concurrent projects.
• Attend meetings and training as required.
• Works with system analysts and product management for the successful completion of a project.
• Provides critical technical capabilities to the team and evangelizes those skills to others.
• Follow established department procedures, policies, and processes.

• Bachelor\'s degree in Computer Science, Business Information Systems or related field or equivalent work experience is required.
• 2+ years\' experience in software development
• Well-established technical problem-solving skills.
• Strong experience in C#, .net framework, .net core, nCache, VB, VBScript, REST and SOAP services, Powershell, and AWS toolkits.
• Strong experience in React, JavaScript (and JS libraries like jQuery), CSS, HTML, SPA, AJAX, XML, and mobile development.
• Strong experience in SQL development.
• Product implementation including Project Management, Training, Configuration and Deployment for overflow of US/UK if needed.
• Ability to support US daytime when required
• Excellent communication skills
• Excellent problem-solving skills
• Excellent decision-making skills
• Working knowledge of unit testing
• Working knowledge of user stories or use cases
• Experience with Jira.
• Team Player
• Desire to work in a fast-paced environment

• Experience with/knowledge of agile development processes
• Product implementation including Project Management, Training, Configuration and Deployment for overflow of US/UK if needed
• Creation of Design docs, Functional Requirements doc, Test use cases, deployment guide

NICE Systems