Job Description

Software Engineer Mgr

Job ID

237173

Posted

23-Sep-2025

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Digital & Technology/Information Technology

Location(s)

Gurgaon - Haryana - India, Hyderabad - Telangana - India, Noida - Uttar Pradesh - India

Role Overview:

We are seeking a dynamic

Salesforce Technology Manager

to lead the

India delivery team

, with strong collaboration across global counterparts. The ideal candidate will have a

deep technical background in Salesforce and cloud platforms

, and proven experience in

delivery management, operations, and people leadership

. This role also emphasizes driving

AI adoption in SDLC

, implementing

security gates

, and

strategic hiring and team development.

What You'll Do:

Technical Leadership

Lead architecture, design, and development of scalable Salesforce solutions (Sales Cloud, Service Cloud).
Ensure technical excellence through code reviews, performance tuning, and platform governance. Drive adoption of AI-powered Salesforce features such as: + + Einstein GPT for automated content generation and CRM insights.
+ + Einstein Bots for customer service automation.
+ + AI-driven forecasting and lead scoring.
+ + AI-assisted development tools for code suggestions and test generation.

Integrate Salesforce with cloud platforms and third-party systems using APIs and middleware.

Delivery & Operations

Manage end-to-end delivery lifecycle using Agile and DevOps practices.
Oversee sprint planning, backlog grooming, release management, and production support. Ensure alignment with global delivery standards, SLAs, and compliance requirements. Implement and monitor security gates and CI/CD pipelines for safe deployments.

People Management

Lead and mentor a high-performing team of developers, admins, and analysts.
Drive hiring, onboarding, and career development aligned with organizational goals. Foster a culture of innovation, accountability, and continuous learning. Conduct regular performance reviews and support certification goals.

Global Collaboration

Work closely with global stakeholders to align roadmaps, share best practices, and resolve cross-regional dependencies.

What You'll Need:

Bachelor's or Master's degree in Computer Science, Engineering, or related field. Minimum

10 years of experience

in Salesforce and cloud technologies. Strong hands-on experience with Apex, Lightning Web Components, Visualforce, and Salesforce APIs. Experience with AI tools in Salesforce and integrating AI into development workflows. Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps tools. Excellent communication, stakeholder management, and leadership skills.

Preferred Certifications:

Salesforce Certified Administrator Salesforce Certified Platform Developer I/II Salesforce Certified Application/System Architect * Salesforce AI Associate (preferred)