Job Description

Job Category: Software Engineering
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We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. We are building a next generation, cloud-native digital communication compliance platform designed to process, index and search massive volumes of enterprise communication and content data across email, chat, voice and other enterprise collaboration systems
As a Software Engineer III at JPMorgan Chase within the Digital Communication Compliance team, you will have the opportunity to design and implement core systems for our next-generation, cloud-native platform. You will work on scalable indexing frameworks and low-latency, relevance-promoten search APIs, contributing to the processing, indexing, and searching of massive volumes of enterprise communication and content data. This role offers a chance to collaborate with product managers, architects, and operational teams, while also engaging in software engineering communities to explore new and emerging technologies.
Job responsibilities

• Design and build scalable, fault tolerant services for data indexing, search and retrieval across billions of records.
• Build hybrid search capabilities (keyword + vector / semantic search) for relevance-based results
• Participate in architectural reviews after thorough evaluation for performance and cost trade-offs
• Develop Search APIs and indexing pipelines for different use cases with well defined SLIs /SLOs
• Optimize for search latency, indexing throughput and data integrity at scale
• Ensure proper schema management, lineage tracking and observability
• Build automated test suites and CI/CD pipelines ensuring required quality control gates early in the development life cycle
• Build tested, secure and high quality production code leveraging AI productivity tools
• Work closely with product managers, architects and operational teams on roadmap priorities ; Support the production deployed products by way of building proactive monitoring, and troubleshooting
• Proactively identify hidden problems and patterns in data and use the insights to drive product and process improvements
• Contribute to software engineering communities of practice and events that explore new and emerging technologies

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands-on experience in product development with 2+ experience in search and indexing at webscale
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proven experience in building high throughput, low latency cloud based services
• Experience in data pipelines (streaming and batching) leveraging cloud(AWS) infrastructure and services (Spark/Storm/Flink, Kafka/Kinesis, EKS, ECS)
• Excellent verbal and written communication skills
• Prior experience with test driven development, low code mindset and approach
• Experience in DevSecOps, performance optimizations and CI/CD/CD
• Expert in Java / Kotlin and Python/GO
• Hands-on with Lucene/Elastic/OpenSearch along with SQL and NoSql databases including vectorDB
• Hands-on with monitoring & observability stacks (Prometheus, Grafana, ELK, OpenTelemetry)

Preferred qualifications, capabilities, and skills

• Knowledge / exposure to DataBricks
• Familiarity with modern front-end technologies
• Knowledge / experience with any of MLOps stacks (SageMaker, MLflow, Kubeflow, Bedrock)

About Us:
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.
About the Team: Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.

Skills Required