Job Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.



Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role

Develop and implement Salesforce declarative solutions, customizations, applications, extensions and integrations to deliver solutions that impact multiple platforms and products

Develop intuitive and modern UIs using Lightning Web Components

Collaborate with fellow engineers and product owners to build solutions

Participate in design, estimating work, be part of group code review sessions and have your code reviewed

Develop and improve our CI/CD workflow tools and processes

Perform test automation

Promote inner sourcing

Ability to learn, improve and be mentored by other engineers

Actively participate in retrospectives, help drive continuous improvement in our processes and culture

Remain current with Salesforce new releases, technologies, best practices and drive opportunities for adoption

Our ideal candidates demonstrate a strong work ethic, general engineering skills and enjoy learning.

Bachelor's degree in Computer Science or related field

1+ years of experience in software engineering

1+ years of experience on an agile development team using a modern programming language (Apex/Java/C#/Scala/Python/Go)

Knowledge of development frameworks, design patterns and agile practices

Build software with a product first approach, ship code continuously and quickly, and iterate to deliver quality solutions

Ability to effectively communicate with internal and external business partners

Strong problem-solving skills

Excellent collaboration in a team environment and comfortable in group based working sessions

Salesforce Admin certification is a must have


Salesforce Engineer - eCRMS

At American Express, our culture is built on a 175-year history of


innovation, shared values and Leadership Behaviors, and an unwavering


commitment to back our customers, communities, and colleagues. As part of

Team Amex, you'll experience this powerful backing with comprehensive


support for your holistic well-being and many opportunities to learn new


skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and


together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to


something big. Here, you can work alongside talented tech teams and build


a unique career with the Powerful Backing of American Express. With a


range of opportunities to work with the latest technologies, and a


commitment to back the broader engineering community through open


source, our mission is to power your success. Because Amex Tech is


powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company's growth

strategies, delivering global capabilities and services in support of Amex's


customers and colleagues, while maintaining 24/7 servicing and availability


to ensure an uninterrupted, high-quality customer experience. Technology


provides the foundation for everything we do in the company while driving


differentiation through building and leveraging innovative technology and


data insights.

The Enterprise CRM Solutions team was created in 2024 as part of the


company's Framework for Winning. Core to our purpose is reimagining the


platform solution-delivery model to dramatically improve our strategic


agility, speed to market, effectiveness of delivery and transparency. The


Enterprise Customer Relationship Management Solutions (ECRMS) team


creates solutions for the Sales and Customer Domain via respective


platforms by harnessing the power of Data, Machine Learning, and Artificial

Intelligence to offer powerful selling and re-selling engines to acquire new


clients and expand existing client relationships for Sales, Account


Development, and Marketers across the Enterprise.

Responsibilities: We are looking for engineers with a strong foundation,


which you can demonstrate through a combination of formal education, self-
learning, own projects or a formal working experience. If you are not willing

to learn and write code, then this is not the job for you.


Develop and implement Salesforce declarative solutions,


customizations, applications, extensions and integrations to deliver


solutions that impact multiple platforms and products


Perform code reviews, ad-hoc pair programming; contribute to


iterative improvement of tools, automation and practices used by


team


Develop and improve our CI/CD workflow tools and processes


Perform ongoing refactoring of code, utilize visualization and other


techniques to fast-track concepts, and deliver continuous


improvement


Promote inner sourcing


Ability to communicate and interact effectively with people of all ages


and
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.


Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.