Responsibilities Responsible for providing technical software support to customers in the areas of SmartPlant Foundation/SDx and related applications. With little guidance, Responsible for communicating with Customers, services effectively and manage their expectations for the various issues raised by them. Responsible to investigate the root cause for the issues raised by customers and provide solution/ workaround Responsible for raising trouble reports for software bugs Responsible for testing any fixes provided by development team Educational Qualifications B.E/B.Tech - Mechanical engineering Overview Candidate will be providing technical software support to customers in the areas of SmartPlant Foundation/ SDx and related applications. Skills Required Ability to handle multiple tasks simultaneously and willing to work under pressure. Strong communication / negotiation skills Good logical and analytical skills Good reasoning skills Effective in a team environment as well as working independently. Ability to self-learn Diversity Statement At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome \'as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
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