Job Description

Career Area: Technology, Digital and Data
:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Updated: 08/03/2023
We are looking for an In app guidance developer to join the Caterpillar Creative Content Creation Team in Cat digital. We are in a period of rapid development and it's a very exciting time to join part of Caterpillar's Content Group. This is an opportunity for you to have a direct impact on a team that will help define the future of Caterpillar's digital content through thoughtful and innovative content initiatives!
Purpose of the Job:
The In app Guidance developer will be responsible for the development & deployment of content services. In this role, they should collaborate with business team to understand the scope, liaising with colleagues across multiple teams for technical requirements and also act as a subject matter expert of Content services. We are looking for someone with strong attention to detail, fix technical issues in walk me development, a passion for learning, and impact with a strong focus on in-app guidance development expertise. This role will also be responsible for the efficiency and effectiveness of systems and processes, productivity, data integrity, process consistency, documentation and training.
Responsibilities:

• Designing, modifying, developing, writing and implementing walk me development for Cat digital applications using agile methods.
• Resolve development issues and also look for automation and optimization in content creation.
• Assess needs and use cases to quickly come up with impactful and creative solutions
• Proactively solve recurring challenges and assess complex problems and solicit resolutions
• Ability to manage and work on simultaneous projects
• Excellent written and oral communication skills
• Strongly adhere to processes and guidelines
• Must have the ability to understand the products through hands-on experience
• Experience with whatfix, Adobe Robohelp, MadCap Flare tool, Salesforce help articles is added advantage

Qualifications:
Computer science or IT or any relevant Engineering Degree with 5 years of software development experience on HTML, CSS, Jquery and 5 years of expertise in walk me to drive adoption with digital user experience journeys
Desired Skill set:

• Expertise in walk me and extensive knowledge in CSS, HTML and Jquery
• Experience leveraging multiple software tools like Camtasia & Snagit for GIF creation & image editing, Azure DevOps for tracking projects, etc.
• Familiar with the process of Documentation Development Cycle working in an agile, rapid-development and fast-paced environment
• Critical & analytical thinking and highly motivated individual with ability to grasp complex engineering concepts
• Ability to maintain confidentiality and to meet aggressive deadlines
• Successful track record of working independently both in an office and telecommuting setting

Posting Dates:
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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