Job Description

Meet the Team
The LIO (Lifecycle Innovation and Optimization) team is a dynamic group of people working on big transformational, highly visible initiatives and acquired company integrations. The Cisco.com Engineering team within the LIO organization is leading the charge on crafting a first-in-class digital experience for our customers and partners as they interact with our flagship corporate Cisco.com website, which is the largest and most visited digital platform supporting all stages of the lifecycle. We are at the epicenter of developing modern, cloud-native technologies, integrating various artificial intelligence tools & LLM models that allow us to stay agile and adaptable in a constantly evolving market. Pioneers in our field, Cisco.com Engineering team enables customers and partners to maximize value with a simple, unified Cisco experience, driving accelerated time to impact. Join us and be a part of this exciting, ground-breaking journey.
Your Impact
As a Software Engineer, you will play a key role in supporting and enhancing a suite of critical web-based applications and tools that enable content management, translation, and workflow automation across Cisco's digital platforms. You will work with technologies including Angular, Java, Oracle DB, and REST APIs, ensuring seamless integration, robust data flow, and secure authentication between internal systems and third-party platforms like Khoros (TZ). Your responsibilities will span application support, process optimization, and virtual machine (VM) management for the following solutions:

• Develops software consistent with Cisco Design Thinking Principles with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development best practices.
• Partners with other teams including design and product management to create the right solution for customers.
• Creates technical design documentation to be used by the team, as well as contributing to user documentation.
• Debugs and addresses software issues during development and in production systems to support users.
• Brings new ideas for product innovation and helps improve software development processes.

Minimum Qualifications

• Experience integrating with community platform APIs or content management platforms, as well as Oracle DB or other relational databases
• Experience developing and supporting web applications using Java and Angular
• Proficiency working with REST APIs (including authentication methods such as Basic Auth and SSO cookies)
• Understanding of web-based application architectures
• Experience with virtual machine (VM) management and basic system administration tasks

Preferred Qualifications

• Hands-on experience with content publishing workflows and translation automation tools
• Familiarity with AEM (Adobe Experience Manager)
• Exposure to cloud platforms (AWS, Azure, GCP) for VM provisioning and management
• Experience working in agile/scrum teams and using related tools (Jira, Confluence)
• A foundational understanding of AI and machine learning concepts, algorithms, and models is preferred.

Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.

Skills Required