Job Description

Get to know Okta
Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We're building a world where Identity belongs to you.
Position Description
We are looking for a Software Engineer 2 to join the Platform Support Experience Engineering Team. This team is focused on creating and maintaining support tools to help our customers and teammates get the help they need when they need it. On Support Experience, you would join a team of exceptionally talented individuals, where you will solve interesting challenges involving high-touch support applications. Another area of focus would be Jira Service Desk Ticket triage, where we look to identify challenges for our product engineering teams and find automated solutions to help reduce support fatigue.
What you'll be doing

• Craft secure, performant, cross-platform applications for both customers and internal Okta teams.
• Collaborate across teams to solve technical and non-technical challenges.
• Work closely with Product and Design to determine and optimize user experience and information architecture.
• Build new features and maintain existing features by contributing across the full technical stack.
• Debug and resolve production issues and implement fixes for them.
• Be a part of the team's on-call rotations.
• Evaluate new technologies and techniques to improve overall practices.

What you bring to the role

• Have a passion for learning.
• Enjoy building elegant user interfaces and delightful user experiences.
• Are comfortable designing, writing, and operating full-stack applications
• Are familiar with Node.js and RESTful APIs.
• Have a deep understanding of JavaScript and TypeScript.
• Have the ability to be self-directed and effectively work independently, yet feel equally comfortable contributing in a team environment.
• Work well with technical and non-technical people to deliver high-value results.
• Have excellent communication and collaboration skills.
• Are customer-obsessed and love helping people.
• Enjoy being part of a highly collaborative, remote-friendly environment.
• Have at least 5 years of software development experience.

Nice to Have:

• Have experience working in distributed teams and work environments.
• Have experience working with React and Styled Components.
• Have experience working with Material Design.
• Have experience working with Express and/or Hapi.
• Have experience building and maintaining an MVC architecture.

#LI-Hybrid
What you can look forward to as a Full-Time Okta employee!

• Amazing
• Making
• Developing

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta .
Some roles may require travel to one of our office locations for in-person onboarding.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at .
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Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.
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Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, .
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The foundation for secure connections between people and technology
Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.