Job Description

Over 10+ years of relevant experience with 4-5 years of experience in Integration platforms as preferred experience.


Manage and implement advanced technical solutions for the Oracle integration platform product using cloud technologies and microservices architecture on Kubernetes. Lead critical escalation management for Integration customers. Mentor and grow a specialized DSE team skilled in integration, compliance frameworks, and automation-first engineering. Own and prioritize bugs impacting application integrations. Deliver structured and timely Root Cause Analyses (RCAs) for outages affecting clinical development and patient safety. Build automation and observability tooling to improve error detection, reduce downtime, and ensure accuracy of data flows. Partner with customers on integration projects, identifying risks early and implementing preventive measures. You have a broader view across multiple processes associated with the integration ecosystem, partner products/services, and third-party systems. Drive Corrective and Preventive Actions (CAPA) for recurring issues in patient data and clinical reporting. Collaborate with cross-functional teams to influence product enhancements that strengthen interoperability, security, and compliance. Build Knowledge base on Integration architectures, Event-based Integrations, and best practices around it. Work in Agile development environment across the globe, improving processes enabling the team to achieve higher productivity in continuous delivery environment and deliver a superior product to our customers.

Preferred Qualifications

Senior Manager M3

Qualifications

Bachelor's or Master's in Computer Science, Engineering, or equivalent technical field. 12+ years of experience in healthcare IT, clinical systems, or enterprise integrations, with at least 5+ years in leadership roles. Proven track record in managing critical healthcare system escalations under high-pressure conditions. Strong expertise in healthcare data standards: HL7, FHIR, X12, EHR integrations, and clinical reporting systems. Experience with automation, diagnostics, and observability tooling for regulated environments. Deep understanding of healthcare compliance (HIPAA, 21 CFR Part 11, GxP, and interoperability mandates). Exceptional stakeholder management and executive-level communication skills. Demonstrated ability to influence product direction through field learnings in integration platform development.

Key Responsibilities:

Lead critical escalation management for Integration customers. Mentor and grow a specialized DSE team skilled in integration, compliance frameworks, and automation-first engineering. Own and prioritize bugs impacting application integrations. Deliver structured and timely Root Cause Analyses (RCAs) for outages affecting clinical development and patient safety. Build automation and observability tooling to improve error detection, reduce downtime, and ensure accuracy of data flows. Partner with customers on integration projects, identifying risks early and implementing preventive measures. You have a broader view across multiple processes associated with the integration ecosystem, partner products/services, and third-party systems. Drive Corrective and Preventive Actions (CAPA) for recurring issues in patient data and clinical reporting. Collaborate with cross-functional teams to influence product enhancements that strengthen interoperability, security, and compliance. Build Knowledge base on Integration architectures, Event-based Integrations, and best practices around it. Work in Agile development environment across the globe, improving processes enabling the team to achieve higher productivity in continuous delivery environment and deliver a superior product to our customers.

What We Offer:


Autonomy and ownership over impactful projects that shape the future of EHR products. A diverse, inclusive, and creative work environment that encourages innovation. * Opportunities to grow in a dynamic organization that values technical excellence and collaboration.