Job Description

DESCRIPTION

Job summary
Amazon.com (http://amazon.com/) operates in a virtual, global eCommerce environment in seven countries across the Globe. Every day, millions of customers rely on Amazon to give them access to one of the world's largest selection of consumer goods through our online shopping sites.
To continue to delight and exceed our customer & selling partner expectations, at Amazon, we take the quality of the catalog data that drives this selection very seriously. The Amazon Retail Business Services (RBS) group provides technologies that curate, correct and augment catalog data on behalf of the Amazon selling community. Our solutions ensure that information in Amazon's catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. That's where you can help.
The ideal Software Development Manager candidate is one who thrives on understanding the complexity of software systems, and brings a nuanced understanding of different aspects of automation technologies spanning distributed computing, machine learning, big data processing and natural language processing. The candidate should be able to generalize platforms and services that can be applied to a wide variety of use cases enabling reuse and hence enabling faster roll outs to support business. You will work with technical and non-technical users, including engineers, business owners, program managers and operations teams, to design and implement key initiatives for automating large scale processes that drive Amazon's retail engine. You need to be able to plan and coordinate complex discussions between our team, our dependencies, and our clients. Your strong management skills will be utilized to help deliver critical projects that meet various business and inter-org requirements. You are willing and able to get deep into the technical details, are proactive in removing roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment.
The successful candidate is an experienced software development leader who understands and sets a high bar for all parts of the software development and deployment lifecycle, including design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast paced environment. You need to really enjoy working with their customers and peers, and help plan and deliver results that matter for the business

Key job responsibilities
As a SDM, you will lead highly-talent team of engineers and interface with product managers, program managers and Operations team to continuously push the bar on product innovation. Your work will directly impact our customer experience, save millions in concessions. If you are customer obsessed, self-driven, tenacious and analytical individual, you will have fun solving our business problems of unprecedented scale. You will need to continuously learn and apply the knowledge of ML techniques to build these platforms. Your solution's outcome will help avoid linear increase in Amazon expenses as the Amazon business continues to grow.

BASIC QUALIFICATIONS

• 7+ years of relevant engineering experience
• 3+ years of people management experience, managing engineers
• Experience in partnering with product and program management teams

• Bachelor's degree in Computer Science, Software Engineering or a related technical discipline
• 10+ years' full-time experience in development
• At least 3 years of experience as engineering manager; handling people, process and product deliverables.
• Experience in leading and delivering complex software systems that have been successfully delivered to customers
• Experience in building high-performance, highly-available and scalable distributed systems.
• Willingness to dive deep, experiment rapidly and get things done.