We're seeking a Software Development Manager to lead the development of our next-generation global grocery Point of Sale systems that will process transactions across our retail network. We have an opportunity to build the next generation grocery point of sale and set new standards for customer experience in Whole Foods Market and Amazon Fresh banner stores. This role combines technical leadership with people management to drive innovation and deliver exceptional results for our customers.
Key Responsibilities:
Build and develop a high-performance software team through hiring, mentoring, and growing talent
Lead development of highly scalable, high-availability POS systems and services
Drive end-to-end project delivery by translating business requirements into technical solutions
Champion customer-centric approach through feedback analysis and product optimization
Develop and execute long-term technical strategies aligned with business objectives
Partner with cross-functional teams and represent the team in strategic discussions
Ensure operational excellence through system monitoring and quality control
Contribute to engineering culture through mentorship and knowledge sharing
A day in the life - This leader will:
Work with senior leaders in Worldwide Grocery Technology to define product strategy and roadmap
Lead high-quality execution of software products against project plans and delivery commitments; architect and develop the best technical designs for extensibility, reliability, and scalability
Build and develop a high-performance software development organization by hiring, mentoring and growing a best-in-class team
Own all operational metrics and support
Work directly with development teams in Austin, Seattle, and Bangalore on shared projects and dependent deliverables
Basic Qualifications:
3+ years of engineering team management experience
7+ years of engineering experience
Strong knowledge of full software development lifecycle
Experience working with product/program management teams
Experience in systems design and architecture
Preferred Qualifications:
Strong communication skills with ability to interact with users, technical teams, and senior leadership
Experience in recruiting, hiring, and mentoring software engineers
Proven track record in building and maintaining high-performing engineering teams
This role requires a customer-obsessed mindset and the ability to work in a fast-paced environment where development cycles are measured in weeks, not years.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
BASIC QUALIFICATIONS
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3+ years of engineering team management experience
7+ years of engineering experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
PREFERRED QUALIFICATIONS
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Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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