Job Description

About HighLevel:

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

About the Role:

HighLevel is looking for passionate SDET3 for its Full-time remote engineering team in India. You will be responsible for ensuring that the new releases we make for features, enhancements, or new products meet the strict standards of quality & consistency. The buck stops at you and you will have the final say on the correctness, reliability & consistency of our builds.
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Responsibilities:

Own end-to-end quality across UI, APIs, integrations, and backend services Be deeply involved in feature kickoffs, design discussions, and architecture reviews, influencing quality early Build, maintain, and improve robust automation suites (UI/API) and internal QA tools to boost team efficiency Conduct performance, load, and scalability testing for critical features Debug complex issues in distributed/cloud-native environments (Docker, Kubernetes, GCP/AWS) Ensure high automation coverage for new features while improving legacy coverage Monitor post-release feedback from support tickets, user reports, and community discussions, proactively addressing quality gaps Collaborate closely with developers, PMs, support, and other stakeholders, ensuring customer-centric testing Mentor and guide peers on automation best practices and efficient debugging (without formal management responsibilities).Persist as the final gatekeeper for quality, highlighting risks even under tight deadlines
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Requirements

5+ years of experience testing web applications or B2B SaaS platforms Proven experience leading quality initiatives or mentoring peers, improving team efficiency Strong product sense with the ability to influence roadmap decisions Expertise in test automation frameworks (Playwright, Cypress, Selenium, etc.) and building scalable suites Experience with API testing, performance/load validation, and scalable test design Hands-on with CI/CD pipelines and cloud environments Ability to debug complex distributed systems Deep understanding of architecture, databases, and integrations--beyond just functional testing Customer-centric approach--connecting support insights and real user needs to quality strategy Excellent communication skills for clear alignment with stakeholders Contributions to internal QA tools, shared libraries, or open-source test frameworks

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record-keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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