Job Description

We are seeking a skilled Programmer / Software Developer to design, develop, customize, and maintain a comprehensive College Management Software (Web & App based) for a Polytechnic College, covering academics, examinations, curriculum, faculty, discipline, regulatory compliance, and an integrated Feedback & Grievance Redressal Portal.

Location: Vanagaram, Chennai (Work from Office ONLY)

Key Responsibilities

1. College Management Software Development

Design and develop a customized, modular, and scalable CMS/ERP for polytechnic education. Develop web and mobile applications to manage:
o Academic administration

o Student and faculty lifecycle

o Examination and evaluation processes

o Curriculum and syllabus management

o Discipline and mentoring systems

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2. Feedback & Grievance Portal Development

Design and implement a secure Feedback & Grievance Redressal Portal for:
o Students

o Parents

o Faculty & Staff

Develop category-based feedback forms (academic, examination, infrastructure, administration, etc.). Enable anonymous and confidential feedback options as per institutional policy. Implement online grievance submission with:
o Auto-generated grievance ID

o Priority classification

o Supporting document upload

Develop workflow-based grievance handling:
o Auto-routing to HOD / Principal / Grievance Redressal Committee

o Time-bound resolution and escalation mechanism

o Status tracking (Submitted, Under Review, Action Taken, Resolved, Closed)

Generate analytics and compliance reports for:
o Internal Quality Assurance Cell (IQAC)

o AICTE / DOTE inspections and audits

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3. Regulatory & Compliance Modules

Develop modules aligned with AICTE, DOTE, NBA, and Board of Technical Education norms. Enable automated report generation for:
o Approval processes

o Accreditation

o Inspections and statutory audits

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4. Security, Access & Data Management

Implement role-based access control (Admin, Principal, HOD, Faculty, Student, Parent, GRC). Ensure data confidentiality, encryption, backup, and recovery. Maintain audit logs for grievance and feedback actions.
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5. Integration & Communication

Integrate SMS / Email / App notifications for:
o Feedback acknowledgements

o Grievance status updates

o Academic alerts

Support third-party integrations where required.
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6. Support, Maintenance & Training

Provide continuous technical support and system upgrades. Train faculty, office staff, and committee members on system usage. Resolve bugs and improve system performance based on user feedback.
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Technical Skills Required

Programming Languages: Java / Python / PHP / .NET Web Technologies: HTML, CSS, JavaScript, Bootstrap Frameworks: Django / Laravel / Spring Boot / ASP.NET Database: MySQL / PostgreSQL / SQL Server Mobile App (Preferred): Android / Flutter / React Native Security: Authentication, authorization, data encryption Version Control: Git
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Qualification & Experience

B.E / B.Tech / MCA / M.Sc (CS/IT) or equivalent 2-5 years experience in customized web/app development Prior experience in educational ERP / grievance systems preferred.
Job Types: Full-time, Permanent

Pay: ₹277,813.08 - ₹1,248,996.69 per year

Work Location: In person