Job Description

Enterprise Bot is the leading provider of GenAI, Conversational AI, and automation software, headquartered in Zurich, Switzerland. Our intelligent virtual assistants and automation tools help organizations improve efficiency, reduce costs, and deliver exceptional customer experiences across industries such as banking, insurance, and logistics. Our mission is to become the world's #1 AI-driven automation software provider within the next five years.
We work with leading companies such as the SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer interactions and automate business processes using our cutting-edge Conversational AI technology.
Our global team includes more than 70 highly skilled professionals from diverse backgrounds.
We foster an open, progressive company culture with state-of-the-art technology and flat hierarchies. At Enterprise Bot, you'll experience a unique blend of passion, purpose, challenge, and fun.
Tasks
We are looking for a talented and experienced Node.js Developer with 1-3 years of hands-on experience to join our development team. You will be responsible for building and maintaining scalable backend systems, designing efficient database structures, and implementing secure and high-performing APIs. Your role will involve collaborating with cross-functional teams to deliver top-quality software solutions while adhering to industry best practices.
Key Responsibilities:
Backend Development:

• Design, develop, and maintain scalable server-side applications using Node.js.
• Leverage frameworks such as Express.js and Koa for efficient API and application development.

Database Management:

• Work extensively with MongoDB for schema design, indexing, and optimising query performance.
• Utilize SQL-based databases when needed to meet project requirements.

API Development & Integration:

• Build secure, efficient, and reusable RESTful and/or GraphQL APIs to facilitate seamless communication between systems.
• Implement authentication systems using frameworks like OAuth, JWT, and others to ensure robust access control.

Security & Data Protection:

• Implement security and data protection best practices in APIs, data flows, and database design.
• Ensure systems are designed to protect sensitive user and organizational data.

Troubleshooting & Support:

• Identify, debug, and resolve production issues to ensure a seamless user experience.
• Monitor performance and scalability, addressing bottlenecks as they arise.

Collaboration & Documentation:

• Collaborate with front-end developers, designers, and other team members to integrate front-end elements with server-side logic.
• Document code, APIs, and database schemas to maintain clarity and facilitate knowledge sharing.

Requirements
Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience:

• 1-3 years of professional experience in backend development using Node.js and MongoDB.
• Proficiency in SQL-based databases (e.g., MySQL, PostgreSQL) in addition to MongoDB.

Technical Skills:

• Strong command of JavaScript (ES6+) and asynchronous programming concepts.
• Expertise in Node.js frameworks such as Express.js and Koa.
• Hands-on experience in designing and optimising database schemas, queries, and indexes.
• Familiarity with authentication and authorization mechanisms, including OAuth, JWT, and session-based systems.
• Experience in identifying and resolving production issues in a timely manner.

Security & Best Practices:

• Knowledge of security best practices for APIs and backend systems, including data protection, encryption, and secure API design.

Testing & Debugging:

• Strong understanding of testing frameworks such as Jest, Mocha, or Chai for unit and integration testing.

Version Control & Deployment:

• Proficiency in Git for source control and collaboration.
• Experience with CI/CD pipelines, cloud platforms (AWS, Azure, or GCP), and containerisation tools (Docker/Kubernetes) is a plus.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work effectively in a team.

Preferred Skills:

• Familiarity with microservices architecture and event-driven systems.
• Experience working with Agile/Scrum methodologies.
• Exposure to caching mechanisms such as Redis.

Benefits

• Be part of a rapidly growing company at the forefront of AI automation and conversational AI solutions used by leading global enterprises.
• Shape solutions that make a measurable impact for Fortune 500 clients and leading European enterprises.
• A culture comprised of diverse, global teams who have a passion for collaboration, creativity, and excellence in client service
• A competitive salary and scope for further advancement.
• A great environment that promotes open feedback and a flat hierarchy, working at Enterprise Bot is a refreshing mix of purpose, challenge, and fun.

Enterprise Bot
Enterprise Bot, founded in 2017, leverages GenAI technology to redefine customer engagement and operational processes for businesses worldwide. Headquartered in Switzerland, our company embeds cutting-edge AI into popular software suites such as Genesys, BSI or Salesforce, enhancing customer interactions across email, voice, and chat. Trusted by leading firms across Europe and Asia like Generali, SIX, OBB, LNER, NS International, flydubai, and SWICA, we not only boost efficiency and accuracy with agent assist and automation but also ensure the highest standards of data security under European regulations.
Our innovative approach uniquely combines low-code bot automation, real-time analytics and adaptive learning algorithms, enabling organizations to improve customer and employee experiences, increase profitability, and reduce operational costs effectively.

Skills Required