Job Description

Standardization and automation is the only way to efficiently scale cloud-based software-as-a-service offerings to meet the growing needs of our customers. Codified infrastructure ensures adherence to standards, provides insight into drift detection, and guarantees consistent infrastructure and application delivery. Our automation frameworks empower our stakeholders to deploy and maintain robust, consistent environments across different regions, environments, and lifecycle stages while ensuring scalability, reliability, and auditability.

What You'll Do

Provision, maintain, and monitor mission-critical SaaS infrastructure on a variety of platforms, operating systems, and software stacks while following DevOps best practices to ensure safe, repeatable, verifiable changes at cloud scale Deliver highly-scalable infrastructure provisioning solutions and application deployment workflows using proprietary techniques and third-party software such as Oracle Cloud Infrastructure, Chef, Ansible, Terraform, and OpenSearch Enhance our Infrastructure-as-Code implementation and be a thought-leader as we implement best practices in this area Implement test-driven-development practices to create and expand platform deployment services Create and enhance complex, multi-stage configuration management workflows Develop automated configuration audit tools to provide visibility into infrastructure compliance (HIPAA, PCI-DSS, FedRAMP, GovRAMP, etc.) Implement data aggregation processes to deliver business intelligence metrics to organization leadership

Skills You Have

Education and Work Experience

Bachelor's/Master's degree in Computer Science or equivalent work experience in a relevant field Extensive experience in lifecycle management of cloud infrastructure using Infrastructure-as-Code Extensive experience in Operating System configuration, and application automation Experience developing within a continuous integration (CI) and continuous deployment (CD) pipeline Experience with orchestration engines tools such as Jenkins Track record of delivering assigned projects on time, using Agile and DevOps best practices

Technical Qualifications

Advanced programming skills in at least one of Python, Ruby, Java, or Golang Experience with OS level scripting/automation languages such as Bash and PowerShell Advanced skills in operating system configuration for Linux and Windows Proficiency with data aggregation and visualization tools such as OpenSearch, Kibana, and Grafana Expertise designing container based distributed services as RESTful APIs Proficiency with utilizing cloud native technologies such as Kubernetes and Docker Experience with operations and support processes and tools such as: Incident Management, Change Management, Ticketing Systems (JIRA, Service Desk), Service Level Agreements, Escalation processes

Soft Skills

Outstanding written and oral communication skills in English. You are able to articulate your thoughts and ideas to others effectively Committed self-starter who thrives in a collaborative environment with personnel at all levels across the organization Strong analytical, planning, and organizational skills with an ability to manage competing priorities Ability to create troubleshooting guidelines and workflow instructions that can be handed off for others to follow Ability to work independently, defining and managing one's own work while providing transparency and accountability to management and our stakeholders Work effectively with individuals and teams located across multiple geographic locations Curiosity and a thirst for knowledge An aptitude for technology and a drive to create superior customer experiences A passion for identifying and suggesting process improvements

You are the Perfect Candidate if...

In addition to the knowledge, skills, and experience listed above, you will score some extra points if:


You are proficient in deploying and managing infrastructure using Terraform You are proficient in Chef, including cookbook authoring and infrastructure maintenance You are proficient in Ansible, including playbook authoring and Ansible Tower configuration You are proficient in Oracle Cloud Infrastructure including full stack lifecycle management You have experience aggregating data and creating visualizations in OpenSearch or OpenSearch You have experience creating and maintaining CI/CD pipelines for code testing and delivery with Jenkins or similar platforms

What You'll Do

Provision, maintain, and monitor mission-critical SaaS infrastructure on a variety of platforms, operating systems, and software stacks while following DevOps best practices to ensure safe, repeatable, verifiable changes at cloud scale Deliver highly-scalable infrastructure provisioning solutions and application deployment workflows using proprietary techniques and third-party software such as Oracle Cloud Infrastructure, Chef, Ansible, Terraform, and OpenSearch Enhance our Infrastructure-as-Code implementation and be a thought-leader as we implement best practices in this area Implement test-driven-development practices to create and expand platform deployment services Create and enhance complex, multi-stage configuration management workflows Develop automated configuration audit tools to provide visibility into infrastructure compliance (HIPAA, PCI-DSS, FedRAMP, etc.) * Implement data aggregation processes to deliver business intelligence metrics to organization leadership