Job Description

About FedEx

We\'re on our way to becoming the world\'s most flexible, efficient, and intelligent supply chain. As the global landscape continues to change, we pivot and reinvent how we work\xe2\x80\x94so we can connect the world with people and products in the ways that matter. We\'ll always look for ways to work better, smarter, and faster. And our team members keep making a difference every day.

Join FedEx in India

- A diverse group of tech enthusiasts who are passionate about progress and innovation, working together to build solutions for our customers across the globe.

- A passionate group of people committed to delivering outstanding experiences A culture that inclusive, and rewarding place to work, where growth and learning are prioritized, employee successes are celebrated, and team membersare delivering hope, change, and new



As a Site Reliability Engineer (SRE), your role is to ensure the reliability, scalability, and performance of the organization\'s systems and applications. You will collaborate with development and operations teams to build and maintain highly available and efficient systems.

Responsibilities:

System Reliability * Monitoring and Incident Response

• Implement and manage monitoring solutions to detect and respond to system issues proactively.
• Participate in on-call rotations to address incidents and ensure system reliability.
• Performance Optimization

• Identify performance bottlenecks and work on optimizing system performance.
• Collaborate with development teams to implement improvements and scalability enhancements.

Automation and Infrastructure * Infrastructure as Code (IaC)

• Develop and maintain Infrastructure as Code to automate system provisioning and configuration.
• Implement and manage container orchestration solutions (e.g., Kubernetes).
• Configuration Management

• Utilize configuration management tools (e.g., Ansible, Puppet) to ensure consistent and reliable system configurations.
• Implement and manage version-controlled configurations.

Deployment and Release Management * Continuous Integration/Continuous Deployment (CI/CD)

• Collaborate with development teams to implement and improve CI/CD pipelines.
• Ensure smooth and automated deployment processes for applications.
• Release Engineering

• Work on release engineering tasks to ensure successful and reliable software releases.
• Implement canary releases and feature flags for controlled deployments.

Reliability Engineering Practices * Reliability Testing

• Implement reliability testing practices to assess system behavior under various conditions.
• Design and execute chaos engineering experiments to identify weaknesses and improve resilience.
• Capacity Planning

• Conduct capacity planning to anticipate system growth and ensure scalability.
• Collaborate with stakeholders to forecast resource requirements.

Collaboration and Communication * Cross-Functional Collaboration

• Collaborate with development, operations, and other teams to ensure a shared understanding of system requirements.
• Participate in post-incident reviews and collaborate on actionable improvements.
• Documentation

• Maintain detailed documentation for system configurations, processes, and incident responses.
• Create and update runbooks for routine maintenance tasks and incident resolution.

Requirements:

• Bachelors degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Site Reliability Engineer or similar role.
• Proficiency in scripting and programming languages (e.g., Python, Bash, Go).
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Strong understanding of CI/CD, automation, and infrastructure-as-code practices.
• Excellent problem-solving and communication skills.

Nice to have:

• Previous FedEx experience
• Masters degree
• SAFe certification
• Domain knowledge in logistics, finance, or supply chain

FedEx