See yourself at TwilioJoin the team as our next Software Architect, Twilio Flex.Who we are & why we\'re hiringTwilio powers real-time business communications and data solutions that help build better applications and customer experiences.Although we\'re headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We\'re on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support wherever we do business.About the jobTwilio is growing rapidly and seeking a Software Architect who is passionate about defining the data flows and needs of complex systems. Flex, the first fully programmable cloud contact center integrates both native Twilio services and well as serving up a pluggable infrastructure that allows partners and customers to extend and customize the platform for their unique needs. This role will serve as the Software Architect across the global Flex R&D organization defining data flows and models that accurately reflect that data needs of the entire multi-channel contact center experience. This role works closely with Product Managers, Flex Architect, and engineering teams to ensure that proper understanding of customer data needs and data flows are translated into consumable models that result in engineering solutions that delight customers with the availability of their contact center data accurately and with low-latency platform.ResponsibilitiesIn this role, you\'ll:
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