Job Description

Position:

Soft-Spoken Trainer - Tele calling Team

Location:

Ghatkopar

Timing:

11:00 AM - 8:00 PM

Working Days:

Sunday Working

Gujarati Language is a plus

About the Role:

We are looking for a

Soft-Spoken and Motivational Trainer

to guide and enhance the performance of our

Telecalling Team

. The ideal candidate should have a strong background in

Pre-Sales, Upselling

, and

Customer Interaction

, with the ability to train team members on communication skills, voice modulation, and effective sales techniques.

Key Responsibilities:

Conduct regular training sessions for the telecalling team on communication, product knowledge, and sales techniques. Monitor and evaluate team calls to ensure quality and consistency. Help telecallers improve

voice modulation

,

tone

, and

soft skills

for better customer engagement. Create strategies to boost

lead conversion

,

appointment booking

, and

upselling

. Maintain training records and track performance improvements. Motivate and guide the team to achieve monthly targets.

Requirements:

Minimum 1-3 years of experience in

Telecalling Training / Pre-Sales / Upselling

. Excellent verbal communication and interpersonal skills. Strong observation and feedback delivery ability. Positive attitude with a team-oriented approach. Ability to handle and train a team in a dynamic environment.

What We Offer:

Supportive and growth-oriented work environment. Opportunity to train and lead a growing telecalling team.

Share resume on hrrecruitment@pravaayu.com or

whatsapp on : +91 90821 29762 - HR Samrin

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Paid sick time
Work Location: In person