Job Description

Soft Skills/English Trainer

Job description

Company Overview

Plantix is India\'s leading digital ecosystem connecting farmers, local retailers and agri-input producers. It is the world\'s most downloaded app for farmers - combining artificial intelligence and the expertise of leading research institutions around the globe. Millions of customers use the Plantix Crop Doctor to diagnose crop problems, get recommendations about treatments and the best-suited products at their local store.

For the first time in their farming life, many are now able to obtain an accurate diagnosis and the right treatment. On top of this, we provide detailed advice on how to avoid crop loss and to minimize pesticide and fertilizer use. With Plantix, we are able to make a meaningful impact in farmers\' lives.

We have also built the country\'s largest digital B2B platform, the Plantix Partner App for agri-inputs - connecting tens of thousand local retailers. The company has over 1000 products listed in the product catalog, offers transparent pricing, easy payment, and business management.

What\'s exciting in Plantix

Working for a growing, VC-backed, mission-driven company that cares about its employees, a great work climate, and of course pain relief for small farmers

Modern and well-equipped office in the center of Indore (a cleanest city in India) with a creative and inspiring environment

Flexible working hours

Company-sponsored health & accidental insurance coverage

Rewarding career opportunities

Success & Festive Celebrations and much more..!!

Snippets about Soft Skills/English Trainer

This position entails creating training programs to address employee soft skill gaps. It involves preparing learning materials for those programs and conducting surveys to assess their effectiveness. Furthermore, the role includes training new recruits on basic etiquette, corporate manners, English speaking, reading, emailing, voice tone/accent in Sales, time management, planning, organizing skills etc., and getting them to Plantix standards before they begin work.

The position requires developing and implementing training programs alongside business objectives, including designing curriculum, materials, and assessments. Additionally, presenting engaging and interactive training sessions to help participants retain information is essential in this role. All of these responsibilities ultimately aim to enhance everyone\'s experience at Plantix. The role will report to Vice President - People & Culture.

Job requirements

Roles & Responsibilities

As a Soft Skills/ English Trainer, you will be responsible for \xe2\x80\xa6

Responsible for leading new hires and ongoing soft skills and English training initiatives

Identifying training needs, structuring, planning and implementing Training programs, curating content and delivering to the standards of the organization

Evaluate the effectiveness and impact of training content in terms of improvement opportunities

Maintaining Training Reports

Collaborate across all functions to ensure a conducive and productive learning culture

Auditing and monitoring calls/emails and sharing feedback to improve customer experience.

Presenting training sessions that are engaging and interactive to help participants retain information.

Conducting needs assessments to understand what employees already know and what they need to learn next.

Providing individualized instruction to employees who need help mastering new skills or improving existing skills in order to perform their jobs more effectively.

Creating resources to support learning objectives such as handouts, workbooks, PowerPoint presentations, videos, or podcasts.

Leading group discussions and providing guidance on effective communication skills to increase productivity and efficiency within a team or organization.

Conducting training sessions in person or online using web conferencing tools such as GoogleMeet.

Any additional project that the function would carry out would facilitate training and reskilling. This could change from quarter to quarter, like the development of e-learning modules, etc.

Sessions to help sales teams become better with language and soft skills.

Preparing and publishing Newsletters to drive a program.

Share daily, weekly and monthly reports with the stakeholders.

Education & Experiences

A Bachelor\'s degree in English Literature, English Language, Arts, or a similar stream is a must

A Master\'s degree in English literature/ Business Management would be a plus

Minimum 5 years of experience in soft skills & English training is a must

Solid experience in presentation and delivery of content and the wisdom to engage all type of learners

Skills

Excellent communication skills -reading, emailing, speaking.

Good interpersonal and language skills

Understanding of different methods to teach English

Demonstrating high levels of patience

Ability to create a fun and engaging classroom atmosphere

Having a pleasing personality and creative thinking skills.

Good content delivery skills

Good people management skills

Abilities & Traits

Strong analytical and critical thinking abilities

Growth mindset to go the extra mile.

Agility to deliver faster results matching the business objectives.

Exhibit team spirit to the team members and offer inspiration to others.

Passion to take up challenging projects out of the comfort zone and produce desired results.

Plantix