Job Description

Job Summary:

We are seeking a passionate and engaging

Soft Skills Trainer

to design and deliver experiential learning programs. The trainer will focus on improving workplace behaviors through awareness, self-reflection, and consistent reinforcement. The role requires hands-on, interactive training methods tailored to the workforce demographic, moving beyond lectures to practical learning.

Key Responsibilities:

Develop and deliver soft skills training programs focusing on communication, workplace etiquette, teamwork, leadership, problem-solving, and customer service. Conduct engaging workshops, group activities, role-plays, simulations, and case studies to encourage active learning. Assess employee skill gaps and training needs, and customize programs accordingly. Promote positive workplace culture, accountability, and collaboration across teams. Enhance employees' professional image, self-confidence, and presentation skills. Facilitate onboarding and induction training for new employees to familiarize them with organizational expectations. Conduct follow-up sessions and refresher programs to reinforce learning and behavioral improvements. Track training effectiveness through feedback, evaluations, and on-the-job observations. Create, maintain, and update training materials, manuals, guides, and visual aids. Stay updated with current trends, best practices, and tools in soft skills training and adult learning. Promote professional ethics, empathy, and customer-centric behavior across the workforce.

Qualifications & Skills:

Bachelor's degree in Human Resources, Psychology, Education, or related field preferred. Proven experience (3-9 years) in delivering soft skills, customer service, or behavioral training. Strong facilitation skills with the ability to engage diverse, multilingual teams. Experience in experiential learning methodologies, storytelling, and interactive training.
Job Types: Part-time, Freelance

Pay: ₹13,000.00 - ₹17,000.00 per month

Work Location: In person