Job Description

About us:

Epicenter is a 24-year-old Technology & BPM organization that focuses on Process Improvement, Cost Reduction and uses Innovative Technology & Data Driven approaches to create customer & human-centric solutions to Improve Revenue & Customer Experience. We work with Global Fortune 500 Companies across various industry sectors, helping them build agility, transform operations, and drive better business outcomes.



for a Lead Generation Specialist

Responsibilities

? Resolving customer complaints brought to your concern. Making calls as soft reminders to the concerned stakeholders

? Possessing excellent product knowledge to enhance customer support,

? Establishing a positive rapport with all clients and customers via phone.

? Interacting with customers to ensure they have a desirable and shareable experience.

Requirements:

HSC fresher Excellent communication skills. Must be comfortable working from the office. Immediate Joiner.
Shift Timings: 5:30 PM - 10:00 AM

2 Rotational week offs

Job Location: Bhayander (West), Mumbai

Job Type: Full Time

Contact us at Tanushi.Sharma@ixambee.com
Visit us - https://beeinjob.ixambee.com/

ixamBee hiring on behalf of Epicenter

Job Types: Full-time, Permanent

Pay: ₹350,000.00 - ₹400,000.00 per year

Benefits:

Paid time off
Application Question(s):

Do you have 1st or 3rd Party collections experience?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
Work Location: In person

Expected Start Date: 29/08/2025